AI-powered customer service software that resolves, not just deflects

The Complete Support Platform -
Every Feature, One Flat Price

Autonomous AI agents resolve chats and tickets, an AI copilot speeds up your team, and AI actions get real work done — on top of ticketing, live chat, omnichannel, and automation. Switching from Zendesk or Freshdesk? We migrate you free.

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  • No credit card required
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  • No credit card required
  • Teams switching typically save up to 70%

Backed by Syncfusion

41K+

Companies worldwide

25+

Years in business

80%

of the Fortune 500 use Syncfusion software

3M+

Tickets Migrated

Free

Migration & Onboarding

SOC 2, GDPR & HIPAA

Compliant

99.9%

Uptime SLA

One Unified Platform

One Platform for the Whole Support Operation

Ticketing, AI Agent, live chat, omnichannel, workflow, knowledge base, and reporting — every tool your team needs, working together in one plan.

Ticketing

Capture every request from any channel into one organized queue. Auto-route, prioritize, and track each ticket to resolution with SLAs built in.

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AI Agent

Resolve up to 70% of inquiries automatically and draft agent replies in seconds. Flat published rates — never per-resolution fees.

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Live Chat

Answer customers in real time on your website or app. AI handles the routine questions and hands off to an agent the moment it's needed.

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Omnichannel

Email, live chat, WhatsApp, Instagram, SMS, and Facebook in a single inbox. Your team replies from one place — customers never feel the seams.

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Workflow

Automate routing, escalations, approvals, and follow-ups with no-code rules. Repetitive work runs itself so agents focus on customers.

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  • Ticketing System Capture every request from any channel into one organized queue. Auto-route, prioritize, and track each ticket to resolution with SLAs built in.
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  • AI Agent Resolve up to 70% of inquiries automatically and draft agent replies in seconds. Flat published rates — never per-resolution fees.
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  • Live Chat Answer customers in real time on your website or app. AI handles the routine questions and hands off to an agent the moment it's needed.
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  • Omnichannel Email, live chat, WhatsApp, Instagram, SMS, and Facebook in a single inbox. Your team replies from one place — customers never feel the seams.
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  • Workflow Automate routing, escalations, approvals, and follow-ups with no-code rules. Repetitive work runs itself so agents focus on customers.
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  • Reporting Track resolution times, CSAT, ticket trends, and agent performance in real time. Custom dashboards turn support activity into decisions.
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Everything You Just Saw? It's all in One Plan.

Stop paying more to unlock features you already need. Every team gets the complete platform from day one — whether you're 5 agents or 1,000.

Starter Growth Pro Enterprise
tick Just BoldDesk.
BoldDesk (All Inclusive)
Every feature, for every team size - from 5 agents to 1000+.
$99
for 5 agents
/ month. Billed yearly
Number of Agents Monthly (yearly billing) Per Agent
5
$99 / month
$1,188 billed yearly
 $20
25
$349 / month
$4,188 billed yearly
 $14
50
$499 / month
$5,988 billed yearly
 $10
100
$999 / month
$11,988 billed yearly
 $10
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15 Day Free Trial • No Credit Card Required • 30 Day Money-Back Guarantee

EVERYTHING INCLUDED

  • Omnichannel ticketing: Email, Chat, WhatsApp, Social, Voice: 10+ channels
  • Workflow automation & SLA management
  • Knowledge base & customer portal
  • AI Copilot & AI Agents: Flat published rates, never per-resolution fees; starter credits in every plan
  • Custom roles, SSO/SAML, audit logs: No "enterprise tier" required
  • Advanced reports & custom dashboards
  • Free expert migration & guided onboarding
Teams switching from Zendesk or Freshdesk typically save
up to 70%

What Would Your Team Pay?

Agents costs only, billed yearly — before the incumbent's AI resolution fees and tier upgrades are added.

Number of Agents: 100
5 1000
BoldDesk (all-inclusive) Plan for 100 agents
$999 monthly
Zendesk Suite Professional Expand menu
Zendesk Suite Professional
Zendesk Suite Team
$115/agent/month X 100 agents
$11,500 monthly. Billed yearly
Freshdesk Enterprise Expand menu
Freshdesk Enterprise
Freshdesk Pro
$119/agent/month X 100 agents
$11,900 monthly. Billed yearly

Zendesk and Freshdesk pricing was cross-checked against zendesk.com/pricing and freshworks.com/freshdesk/omni/pricing (current as of July 2026). BoldDesk pricing is based on rates published at bolddesk.com/pricing.

"How is the Price this Low?" — Fair Question.

Our price isn't a discount. It's a different business model.

Proven foundation

Built on components 41K+ teams already trust

Built on battle-tested Syncfusion technology trusted by 41K+ companies — proven engineering we reuse to build faster, cheaper, and reliably.

One product, one plan

No tier engineering

No tier engineering, no upgrade sales teams, no renewal negotiators. Removing the ladder removes its cost.

Priced for the long run

Your renewal won't punish you

The price you start with is the price you renew at — no surprise hikes, no forced upgrades.

Free Migration & Onboarding

The Zero-Risk Switch from Any Help Desk Vendor

Free expert migration from Zendesk, Freshdesk, or your in-house system. Verify everything in a live sandbox before your team switches. BoldDesk stays free until your current contract ends, and most teams are live in weeks.

Free expert-led migration

Tickets, contacts, knowledge base, and automations, rebuilt so your rules work from day one.

Review in a live sandbox

Verify everything before your team switches over. Nothing changes until you say so.

Free until your contract ends

Switch before renewal without paying for two help desks.

Guided onboarding on every plan

Most teams are productive within hours of go-live.

icon Secure, expert-led migration | 3M+ tickets migrated
Talk to a Migration Expert
  • Up to 70% Savings vs Zendesk
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  • G2 Leader Fastest Implementation
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  • 30 Day Money-Back Guarantee
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  • Enterprise Grade Security
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  • 99.9% Uptime SLA

Security & Compliance

Enterprise-Grade Security and Compliance

Protect customer data with secure infrastructure, compliance-ready controls, and enterprise-grade access management.

  • SOC 2 & GDPR compliant
  • AES-256 encrypted infrastructure
  • SSO and IP restrictions
  • Role-based access control and audit logs
  • HIPAA-ready workflows
  • Secure cloud architecture
View Security & Compliance
Security compliance badges showing SOC 2, RBAC, GDPR and HIPAA standards for data protection and access control systems
Security compliance badges showing SOC 2, RBAC, GDPR and HIPAA standards for data protection and access control systems

Don’t Take Our Word For It

Here are a few kind words from some of our happy customers.

Read Reviews

"BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products."

John S Head of Customer Support
Ethos Beauty Partners

"The overall application functionality is good, UI/UX and the configurations including automations all the other services are constantly working fine."

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Harsha R Support Team Lead
LTIMindtree

"BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully."

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Carlos R VP of Operations
Movisis Tecnologia Limited

“BoldDesk provided an all-in-one solution that saves time and reduces redundancy, improving the user experience and shortening ticketing time by 50%.”

Amy Syncfusion

“Almost overnight, a problem that I've been fighting with every other day went away.”

Mike Omiccioli Apexa iQ

“I didn't know BoldDesk one year ago, and I have discovered a very good solution. Easy to integrate. The API is very well documented”

Luc Fombonne ioteecs
Starter Growth Pro Enterprise
tick Just BoldDesk.

Everything Your Support Team Needs — Included in One Plan.

We migrate you free. You don't pay until your current contract ends. And if it's not right, you get 100% back within 30 days.

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Book a Free Demo
  • No Feature Paywalls
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  • No Forced Upgrades
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  • Free Migration
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  • No Credit Card Required
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  • Cancel Anytime
  • No Feature Paywalls
  • No Forced Upgrades
  • Free Migration
  • No Credit Card Required
  • Cancel Anytime