Looking to Replace Zendesk? Migrate Free and Save Instantly

Stop overpaying for Zendesk. Migrate to BoldDesk with zero downtime, we manage the entire transition, buy out your contract, and get you live fast without disruption.

Claim Your Free Trial
Book Free Demo
  • 15-day free trial
  • No credit card
  • Full platform access
Zendesk migration success review from a hospital and health care organization with a verified 5-star rating

Trusted by companies of all sizes

Stop Overpaying for Features. Pay Only for Agents.

Get all enterprise features without plan upgrades. Pricing scales only by agent count.

Select your team size to compare with other help desk platforms
Agents Selected: 50
‹ 50 ›
5 100
tick No upgrades required
arrow
$0
$0
BoldDesk
All Features Included
Zendesk
Suite Professional

Need pricing for 100+ agents? View our Pricing page

Buy Out Your Zendesk Contract with BoldDesk

Locked Into an Expensive Zendesk Contract? BoldDesk Makes Switching Easier

Zendesk migration illustration showing ticket data moving from Zendesk to a new help desk platform

We offer Zendesk contract buyout support for eligible customers, helping cover up to 6 months of remaining contract value, so you don’t have to wait, overpay, or pay twice to move to a better solution.

Our team works closely with you to:

  • Cover eligible Zendesk exit costs
  • Remove financial barriers to switching
  • Ensure a smooth, zero‑downtime transition
Explore BoldDesk Migration
  • Start your free switch today!

What Our Customers Say

Don't just take our word for it—hear from former Zendesk users who moved to a better solution.

I have been a long-time user of Zendesk (6+ years) and after their prices kept going up with any additional features or non-AI crap, it was time to look elsewhere. I looked at a few, but eventually landed on BoldDesk. Their migration team was excellent and helped us migrate our meager 15k tickets over seamlessly.

micasa_es_miproblema, Reddit

BoldDesk is incredibly easy to use and manage. Training our agents was smooth, and migrating from Zendesk was effortless. Their migration team was excellent—they handled the entire transition and ensured everything aligned with our regulatory requirements.

User from Hospital & Health Care G2

BoldDesk is definitely an interesting option, especially if you're looking for a budget-friendly service desk solution. Its pricing model and feature set make it appealing for smaller teams or those trying to maximize value for cost.

Obvious-Water569, Reddit

Frequently Asked Questions

Most Zendesk migrations to BoldDesk are completed within a few days, depending on ticket volume and custom workflows. Your team can continue supporting customers during the migration, as data is moved with no service interruption.

Minimal retraining is required. BoldDesk is designed to be intuitive and familiar for Zendesk users, allowing agents to get productive quickly. Most teams adapt within hours, not weeks.

Yes. BoldDesk supports teams with industry‑specific compliance needs, including regulated environments such as healthcare. During migration, configurations can be aligned to meet organizational and regulatory requirements.

If you’re locked into a Zendesk contract, BoldDesk offers contract buyout support for eligible customers, helping reduce the cost of switching so you don’t pay twice while migrating.

Pay Less Than Zendesk. Get More with BoldDesk.

We handle your Zendesk migration, help cover exit costs, and get you live fast, without disruption or risk.

  • 80% AI Agent Automation
  • 100+ Rich Features
  • Supports 30+ Languages
  • No credit card required
  • 80% AI Agent Automation
  • 100+ Rich Features
  • Supports 30+ Languages
  • No credit card required
Start Free Trial
Help desk software interface showing ticket updates with multi-channel icons for Facebook, WhatsApp, and Slack.