Case Studies from BoldDesk® Customers

Read what our customers are saying.

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Trusted by companies of all sizes

Don’t take our word for it

Here are a few kind words from some of our happy customers.

We are a CRM platform based in Brazil, and we previously used a GitHub project to manage customer requests. BoldDesk® has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully. It allows our clients to open and track tickets easily.

Excellent message management as well. Possibility of interface customization. Excellent permission management. Excellent rule management. Very comprehensive with various features. I trust in this product and I love it.

BoldDesk® is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products. Their customer support is prompt and helpful.

The overall application functionality is good, UI/UX and the confifurations including automations all the other services are constantly working fine. When it comes to response & resolution for a support tickets it is very satisfactory.

Who We Are

BoldDesk® by Syncfusion®

Syncfusion® has been helping developers worldwide build powerful line-of-business software for over 25 years. Our flagship component suite includes over 1,800 UI widgets and frameworks that help reduce development time and complexity.

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  • Easy setup
  • 80% AI Agent Automation
  • 100+ Rich Features
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