Reduce Ticket Reassignments: Improve Routing, Ownership, and SLA Compliance with BoldDesk
Tickets bouncing between teams hurt productivity and customer experience. Join this webinar to learn how unclear ownership, poor routing, and missing SLAs cause ticket ping pong—and how to fix it with smarter workflows in BoldDesk.
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Date & Time: 26 May 2026; 10:00AM ET
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Duration: 25 – 30 minutes
Thank You for Registering!
We’re excited to have you join our webinar. Your spot is confirmed—see you soon!
What You Will Learn
The True Cost of Ticket Ping Pong
Why Tickets Keep Bouncing
Fixing Ownership and SLAs with BoldDesk
Measure What Stops Ticket Ping Pong
Interactive Q&A Session
Who Should Attend?
Customer Support Leaders
Heads of Support, Support Managers, and CX Directors looking to modernize social support operations.
Operations Managers
Professionals focused on service quality and process efficiency.
IT Admins / CIOs
Experts evaluating integrations, automation, and data security for support systems.
Business Owners / Founders (SMB)
Entrepreneurs seeking affordable, scalable helpdesk solutions for growing customer bases.
Speakers
Carter Harris
Webinar Host
Syncfusion
Kanimozhi Bharathi
Senior Developer
BoldDesk
Trusted by companies of all sizes
Frequently Asked Questions
The webinar recording will be published on our official YouTube channel. It will be publicly accessible after the webinar ends.
The recording will remain fully accessible on our YouTube channel. You can watch it anytime at your convenience.
After registering, you’ll receive a confirmation email with the joining link. You’ll also find the link in the reminder emails sent before the event.
Yes! You’ll receive automated reminders leading up to the event to ensure you don’t miss it.
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