Deliver Modern Customer Service with Agentic AI
Engage customers everywhere with BoldDesk - where AI Agents, omnichannel messaging, and advanced ticketing work together to deliver faster resolutions and effortless customer service.
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No credit card required
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Cancel anytime
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No credit card required
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Cancel anytime
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Manage 10+ Channels in One Place
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Automate 70% of Routine Tasks
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100% Free Expert Migration
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Manage 10+ Channels in One Place
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Automate 70% of Routine Tasks
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100% Free Expert Migration
Trusted by global brands and growing teams alike
Recognized for Excellence by Industry Experts
Smarter, Faster Customer Service with Built-In AI
Empower Your Support Team
Omnichannel AI for Scalable Support
Context-Aware Support Capabilities
Insights & Performance Tracking
Work smarter and resolve issues faster with AI-driven workflows and automation.
Collaborate effortlessly in a unified workspace for seamless customer support.
Deliver consistent, brand-aligned support across email, chat, social media, and more.
Scale effortlessly while maintaining quality across every customer touchpoint.
Understands context and automates tasks via APIs.
Responds in your brand’s voice using AI support agents.
Track how many conversations were auto resolved, needed assistance, or were escalated.
Generate clear reports summarizing AI Agent performance for different scenarios.
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No credit card required
All the Features You Need. One Simple Plan. No Expensive Upgrades.
Compare your support costs instantly with other help desk platforms and see how much your team can save with BoldDesk.
No of Agents: 50
Need pricing for 100+ agents? View our Pricing page
Why Choose Our Customer Service Software?
Automate, Accelerate, and Scale Your Support
Work Smarter With AI
Handle 70% of routine tasks automatically, integrate with APIs and the MCP Server, and deliver 24/7 support so your team can focus on critical cases.
Multiple Messaging Channels
Stay connected with your customers through live chat, WhatsApp, Facebook, Instagram, and SMS, ensuring real-time support anywhere.
Automate Routine Tasks
Set up macros to handle common requests, auto-assign tickets to the right teams, and ensure SLAs always stay on track without extra work.
Smarter Self-Service Options
Offer 24/7 support with a multilingual help center and searchable FAQs, giving customers instant answers whenever they need help.
Track Real-Time Insights
Monitor performance instantly with default reports or custom dashboards, and use your metrics to identify trends and act quickly.
Real-Time Collaboration
Keep everyone aligned with shared updates and task management, enabling faster teamwork and smoother resolutions every time.
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No credit card required
No of Agents Pricing AI Credits 5 10 25 50 75 100 * All prices are shown in USD($). No of Agents Pricing AI Credits 5 10 25 50 75 100 * All prices are shown in USD($). No of Agents Pricing AI Credits 200 300 400 500 * All prices are shown in USD($). No of Agents Pricing AI Credits 200 300 400 500 * All prices are shown in USD($). No of Agents Pricing AI Credits 600 700 800 900 1000 For more than 1000 agents, you can contact our team * All prices are shown in USD($). No of Agents Pricing AI Credits 600 700 800 900 1000 For more than 1000 agents, you can contact our team * All prices are shown in USD($).
AI-First Customer Support. Simple, Transparent Pricing
Free trial
No card required
No lock-ins
No hidden costs
Free trial
No card required
No lock-ins
No hidden costs
$99
/month
$1,188 billed yearly
500
credits /month
$199
/month
$2,388 billed yearly
1000
credits /month
$349
/month
$4,188 billed yearly
1500
credits /month
$499
/month
$5,988 billed yearly
2000
credits /month
$749
/month
$8,988 billed yearly
2500
credits /month
$999
/month
$11,988 billed yearly
3000
credits /month
$124
per month
500
credits /month
$249
per month
1000
credits /month
$436
per month
1500
credits /month
$624
per month
2000
credits /month
$936
per month
2500
credits /month
$1249
per month
3000
credits /month
$1998
/month
$23,976 billed yearly
4000
credits /month
$2999
/month
$35,988 billed yearly
5000
credits /month
$3999
/month
$47,988 billed yearly
6000
credits /month
$4999
/month
$59,988 billed yearly
7000
credits /month
$2498
per month
4000
credits /month
$3749
per month
5000
credits /month
$4999
per month
6000
credits /month
$6249
per month
7000
credits /month
$5999
/month
$71,988 billed yearly
8000
credits /month
$6999
/month
$83,988 billed yearly
9000
credits /month
$7999
/month
$95,988 billed yearly
10000
credits /month
$8999
/month
$1,07,988 billed yearly
11000
credits /month
$9999
/month
$1,19,988 billed yearly
12000
credits /month
$7499
per month
8000
credits /month
$8749
per month
9000
credits /month
$9999
per month
10000
credits /month
$11249
per month
11000
credits /month
$12499
per month
12000
credits /month
Features and Benefits
Ticketing System
Email Ticketing
Workflow Automation
WhatsApp & SMS
Custom Dashboard
Role-Based Access Control
Multibrand Help Desk
Integration Marketplace
SSO / SAML Authentication
Free Migration
Live Chat
Omnichannel Inbox
Ticket Auto Assignment
Instagram & Facebook
Live Chat
Omnichannel Inbox
Ticket Auto Assignment
Instagram & Facebook
Scheduled Reports
Custom Email Templates
Multiple SLAs & Business Hours
API & Developer Platform
Audit Logs
Professional Onboarding
Scheduled Reports
Custom Email Templates
Multiple SLAs & Business Hours
API & Developer Platform
Audit Logs
Professional Onboarding
AI Agents
AI Copilot
CSAT Surveys
Knowledge Base
Recurring Tickets
Custom Fields
Ticket Approval
40+ Global Languages Including RTL
HIPAA Compliance
24×7 Support
Show More Features
What Our Customers Say
BoldDesk made ticket resolution faster—truly the best ticketing system for growing teams.
Who Are We?
About BoldDesk
BoldDesk by Syncfusion has been helping businesses worldwide streamline customer support for over 25 years. Backed by a global community of developers and Fortune 500 clients, we’re committed to creating a stress-free help desk experience for teams of all sizes.
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+
Countries
Syncfusion has empowered developers in 100+ countries with world-class software solutions.
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K+
Companies
Trusted by over 36,000 companies worldwide for delivering high-quality developer tools and frameworks.
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Fortune 500
Our products are used by 400+ Fortune 500 companies, ensuring reliability and scalability at an enterprise level.
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Years
With 25+ years of expertise in software development, we bring a strong foundation to customer support solutions.
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M+
Developers
A global community of 1M+ developers relies on Syncfusion’s tools, reinforcing our commitment to innovation.
Frequently Asked Questions
You’ll get full access to all BoldDesk features—ticketing, automation, AI support, knowledge base, and integrations—no restrictions.
No investors, no expensive overhead, no bloated add-ons. Just a lean product with savings passed directly to you.
Not at all. BoldDesk includes everything you’d expect—ticketing, automation, AI tools, self-service, and integrations—without feature bloat.
Yes. Whether you’re 3 agents or 300, BoldDesk scales easily with no painful migrations.
No. You only pay if you decide to continue with a plan—no hidden charges.
Most teams set up BoldDesk in hours, not weeks. No consultants or long onboarding required.
Cut support volumes and keep customers happy
Let AI handle repetitive queries so your team can focus on complex issues
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Free Migration & Onboarding
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80% AI Agent Automation
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100+ Rich Features
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No credit card required
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Free Migration & Onboarding
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80% AI Agent Automation
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100+ Rich Features
-
No credit card required
Get Started with BoldDesk
Start your free 15-day trial. No credit card required!
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One platform that covers all your customer support needs
10x Faster — Instant AI-first replies with no delays
90%+ CSAT — Customers love the speed & reliability
Enterprise-Grade Security — SOC 2, HIPAA & GDPR compliant
Trusted by global brands and growing teams alike
"With BoldDesk, we’ve elevated service standards, improved customer engagement, boosted productivity by 25%, and reduced manual work through automation."
MichaelChan, Director of Information Technology at GeoVerraRead Customer Story