Our agent portal services are temporarily unavailable. Our team is investigating with high priority. Updates: status page arrow-yellow-color

Claim Your Free Account

Deliver Modern Customer Service with Agentic AI

Engage customers everywhere with BoldDesk - where AI Agents, omnichannel messaging, and advanced ticketing work together to deliver faster resolutions and effortless customer service.

Start Free Trial Today
Schedule a Demo
  • No credit card required
  • Cancel anytime
Ai agent GIF image
  • Manage 10+ Channels in One Place
  • Automate 70% of Routine Tasks
  • 100% Free Expert Migration

Trusted by companies of all sizes

Recognized for Excellence by Industry Experts

Read Reviews

Smarter, Faster Customer Service with Built-In AI

Empower Your Support Team

  • bulletWork smarter and resolve issues faster with AI-driven workflows and automation.
  • bulletCollaborate effortlessly in a unified workspace for seamless customer support.

Omnichannel AI for Scalable Support

Context-Aware Support Capabilities

Insights & Performance Tracking

Faster replies, happier customers
  • bulletDeliver consistent, brand-aligned support across email, chat, social media, and more.
  • bulletScale effortlessly while maintaining quality across every customer touchpoint.
Faster replies, happier customers
  • bulletUnderstands context and automates tasks via APIs.
  • bulletResponds in your brand’s voice using AI support agents.
Faster replies, happier customers
  • bulletProvides instant responses 24/7.
  • bulletSupports global teams across time zones.

Faster replies, happier customers

 
  • bulletTrack how many conversations were auto resolved, needed assistance, or were escalated.
  • bulletGenerate clear reports summarizing AI Agent performance for different scenarios.
Faster replies, happier customers
See AI Agents in Action right arrow icon
  • No credit card required

Why Choose Our Customer Service Software?

Automate, Accelerate, and Scale Your Support

Work Smarter With AI

Handle 70% of routine tasks automatically, integrate with APIs and the MCP Server, and deliver 24/7 support so your team can focus on critical cases.

Multiple Messaging Channels

Stay connected with your customers through live chat, WhatsApp, Facebook, Instagram, and SMS, ensuring real-time support anywhere.

Automate Routine Tasks

Set up macros to handle common requests, auto-assign tickets to the right teams, and ensure SLAs always stay on track without extra work.

Smarter Self-Service Options

Offer 24/7 support with a multilingual help center and searchable FAQs, giving customers instant answers whenever they need help.

Track Real-Time Insights

Monitor performance instantly with default reports or custom dashboards, and use your metrics to identify trends and act quickly.

Real-Time Collaboration

Keep everyone aligned with shared updates and task management, enabling faster teamwork and smoother resolutions every time.

Start Free Trial Today right arrow icon
  • No credit card required

Why Our Customers Love Us?

"With BoldDesk, we’ve elevated service standards, improved customer engagement, boosted productivity by 25%, and reduced manual work through automation."

Michael Chan,

Director of Information Technology at GeoVerra

Read Customer Story right arrow icon

"It’s a genuine product that people are liking and loving."

Nirbhay Kumar,

Developer at Persistent System

Read Customer Story right arrow icon

“Almost overnight, a problem that I’ve been fighting with every other day went away.”

Mike Omiccioli,

Apexa iQ

Read Customer Story right arrow icon

Get Started For Free

Free Migration & Onboarding

PRICING

Flexible Plans, Clear Pricing

Find the perfect plan for your business—no hidden costs or surprises.

 Save big with BoldDesk®

Compare pricing for 30  agents  across solutions
BoldDesk-Logo

Enterprise

BoldDesk-Logo

Enterprise

BoldDesk-Logo

Enterprise

$39
$79
$115

Save at least 40% with BoldDesk

Who we are?

About BoldDesk

BoldDesk by Syncfusion has been helping businesses worldwide streamline customer support for over 24 years. Backed by a global community of developers and Fortune 500 clients, we’re committed to creating a stress-free help desk experience for teams of all sizes.

0 +

Countries

Syncfusion has empowered developers in 100+ countries with world-class software solutions.

0 +

Fortune 500

Our products are used by 400+ Fortune 500 companies, ensuring reliability and scalability at an enterprise level.

who-we-are
0 M+

Developers

A global community of 1M+ developers relies on Syncfusion’s tools, reinforcing our commitment to innovation.

0 K+

Companies

Trusted by over 36,000 companies worldwide for delivering high-quality developer tools and frameworks.

0 +

Years

With 24+ years of expertise in software development, we bring a strong foundation to customer support solutions.

who-we-are

Frequently Asked Questions

You’ll get full access to all BoldDesk features—ticketing, automation, AI support, knowledge base, and integrations—no restrictions.

No investors, no expensive overhead, no bloated add-ons. Just a lean product with savings passed directly to you.

Not at all. BoldDesk includes everything you’d expect—ticketing, automation, AI tools, self-service, and integrations—without feature bloat.

Yes. Whether you’re 3 agents or 300, BoldDesk scales easily with no painful migrations.

No. You only pay if you decide to continue with a plan—no hidden charges.

Most teams set up BoldDesk in hours, not weeks. No consultants or long onboarding required.

Cut support volumes and keep customers happy

Let AI handle repetitive queries so your team can focus on complex issues

Get Started for Free right arrow icon

Free Migration & Onboarding

Up arrow icon