Yes, the ticket Requester can be the Reply-to email address. You must enable the following option in order to use this function.
Navigate to Admin -> Support Emails -> “Use the ‘Reply To’ email address for creating contacts”
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Category : Email Based Ticketing
Yes, the ticket Requester can be the Reply-to email address. You must enable the following option in order to use this function.
Navigate to Admin -> Support Emails -> “Use the ‘Reply To’ email address for creating contacts”
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