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Can I pull real-time data from BoldDesk for external system integrations?

Yes, BoldDesk supports webhooks for the following events:

    • Ticket Contact
    • Contact Group
    • Worklog
    • Approval Activity

Webhooks allow you to send real-time data from BoldDesk to external systems, enabling seamless integration and automation. Refer to this article for more information: Webhooks Guide.

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