What's New Explore the new updates and features of BoldDesk in our March release. Learn More.
Ticketing System
Efficient, end-to-end ticketing system for your support team.
Knowledge Base
Self-service, central repository of information for your customers.
Task Management
Create and manage all tasks associated with resolving a ticket.
AI
Reduce support volume and increase efficiency with a Generative AI and automations.
Mobile App
A help desk in your pocket! You can serve your customers from anywhere.
Workflow Automations
Automate repetitive tasks to save time.
Customer Portal
Fully customizable customer portal for your specific business needs.
Satisfaction Survey (CSAT)
A customer satisfaction (CSAT) score helps determine the satisfaction level of the service.
Reports & Analytics
Measure and analyze metrics from your help desk deployment.
Contact Management (CRM)
Organize customers and companies to track customer interaction.
Customization
Customize help desk software to tailor it to your business needs.
BoldDesk APIs
Easily integrate BoldDesk with your favourite applications and do more.
Apps & Integrations
Startup
Easy to use and feature rich help desk software for startup.
Small Business
Affordable ticketing system that supports your company’s growth.
Enterprise
Help desk software with enterprise-grade features to provide enterprise support.
Email Ticketing System
Shared Inbox Software
Multi Brand Help Desk
Internal Help Desk Software
Trouble Ticketing Software
Embedded Help Widgets
Mobile Help Desk
Support Portal
Get fast and dedicated support.
Docs
Tutorials and how-to guides about using BoldDesk.
BoldDesk Rest APIs
Flexible APIs and webhooks to build exactly what you need.
Product Updates
Check out the latest features for the BoldDesk.
Features and Bugs
Request a feature or report a bug.
Roadmap
Explore the future of BoldDesk with our product roadmap.
Blog
Product news, tips, and latest updates on customer service and more.
Learning Center
Educational resources to make your work easier.
FAQ
Commonly asked questions and answers in BoldDesk.
How to Videos
Visual content to easily learn how to use BoldDesk.
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