Webinar The Modern Deflection Stack – How Layered Tools Drive 40% Ticket Reduction. Tuesday, December 16th, 10:00 AM ET SIGN UP NOW

The Modern Deflection Stack – How Layered Tools Drive 40% Ticket Reduction

Discover how combining self-service tools like knowledge bases, AI chatbots, in-site guides, and community forums can dramatically cut ticket volumes. We’ll break down each component’s role, show real-world impact, and wrap up with a live demo and Q&A to help you implement your own deflection strategy.

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What You’ll Learn

Why Deflection Matters

Modern Deflection Stack

Measuring Success

Setting Up Deflection Tools in Action

Who Should Attend?

Customer Support Leaders

Heads of Support, Support Managers, and CX Directors looking to optimize ticket handling and improve customer experience.

Operations Managers

Professionals overseeing service quality and aiming to streamline support processes.

IT Admins / CIOs

Experts evaluating integrations, automation, and data security for support systems.

Business Owners / Founders (SMB)

Entrepreneurs seeking affordable, scalable helpdesk solutions to manage growing customer bases.

Speakers

Carter Harris

Webinar Host
Syncfusion

Dickson Odiedo Akello

BoldDesk Growth Hacker,
BoldDesk Product

Trusted by companies of all sizes

Frequently Asked Questions

How can I access the webinar recording?

The webinar recording will be published on our official YouTube channel. It will be publicly accessible after the webinar ends.

How long will the recording be available?

The recording will remain fully accessible on our YouTube channel. You can watch it anytime at your convenience.

How do I join the webinar?

After registering, you’ll receive a confirmation email with the joining link. You’ll also find the link in the reminder emails sent before the event.

Will I receive reminders before the webinar?

Yes! You’ll receive automated reminders leading up to the event to ensure you don’t miss it.

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