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BoldDesk® + WhatsApp Integration via Gupshup

Connect WhatsApp to BoldDesk® via Gupshup to manage customer messages and enhance communication with ease.

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Person using a laptop with a large WhatsApp icon and user avatars, symbolizing communication on a black tech-themed background

Simplify WhatsApp Setup and Enable Seamless Customer Interaction

  • Integrating WhatsApp with BoldDesk using Gupshup is a simple and efficient process, as it requires only an API key for setup, eliminating the need for complex configurations.
  • Facilitate seamless communication by exchanging various types of multimedia content with customers.

Multiple phone number support

  • Streamline your WhatsApp integration with multi-number support, empowering your organization to manage various phone numbers under a single, unified platform.
  • Assign each number to a specific brand, ensuring organized and efficient communication across your business.
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Streamline Communication with WhatsApp Templates

  • WhatsApp Templates enable businesses to communicate clear, consistent, and timely updates, enhancing customer engagement and trust.
  • WhatsApp Template messages via Gupshup empower businesses to stay connected with customers past the 24-hour limit, improving response times and consistency.

Track CSAT to Continuously Improve Service Quality

  • Collect valuable customer feedback focuses on the act of gathering insights to improve support and satisfaction.
  • Analyze feedback trends regularly emphasizes ongoing evaluation to understand evolving customer expectations and refine strategies.
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For more information on how to get started with the Gupshup WhatsApp integration

Installing And Configuring The Gupshup WhatsApp App right arrow icon

TEST OUT ALL THE FEATURES OF BOLDDESK®

Start your 15-day free trial with instant access


  • No credit card required
  • Easy setup
Chat interface with conversation list and live support options via WhatsApp, Facebook, and Instagram
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