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Features 

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Use cases

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  • Ticket Management System
  • Complaint Management Software

Alternatives

  • Freshdesk
  • Zendesk
  • ZohoDesk
  • HelpScout
  • HappyFox
  • Salesforce
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  • HappyFox
  • Salesforce
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Resources

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Product

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  • Live Chat
  • Omnichannel Customer Service
  • Knowledge Base
  • BoldDesk AI
  • AI Agents new-tag
  • AI Actions new-tag
  • AI Copilot 
  • Mobile Apps

Features 

  • Workflow Automation
  • Satisfaction Survey (CSAT)
  • Multilingual Help Desk
  • Contact Management (CRM)
  • Reports & Analytics
  • Apps & Integration
  • Multilingual Knowledge Base
  • Client Portal Software
  • Customer Self-service Portal
  • Task Management Software

Use Cases

  • Help Desk Software
  • Email Ticketing
  • Shared Inbox Software
  • Mobile Help Desk
  • Multi Brand Help Desk
  • Embedded Help Widgets
  • Enterprise Help Desk 
  • Web Help Desk
  • Ticket Management System
  • Complaint Management Software

Alternatives

  • Freshdesk
  • Zendesk
  • ZohoDesk
  • HelpScout
  • HappyFox
  • Salesforce
  • Free Migration

Resources

  • Contact Support
  • Docs
  • Help Desk API Docs
  • Learning Center
  • Customer Stories
  • How to Videos
  • Self Help Demo
  • Product Updates
  • Roadmap
  • Webinars

Company

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Free Tools

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  • NPS Calculator
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