Deliver Faster Resolutions with AI-Powered Live Chat
Engage customers across web, mobile, and social with BoldDesk Live Chat — where AI Agents handle routine inquiries 24/7, ensuring faster resolutions and happier customers.
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No credit card required
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Cancel anytime
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No credit card required
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Cancel anytime
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AI Agent – Resolve issues without human intervention
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AI Actions – Automate repetitive tasks via API & MCP Server
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AI Agent – Resolve issues without human intervention
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AI Actions – Automate repetitive tasks via API & MCP Server
Trusted by global brands and growing teams alike
Recognized for Excellence by Industry Experts
Real Support Wins with AI Agents
for Customer Service
Context-Aware Support Capabilities
Support That Never Sleeps
Omnichannel AI for Scalable Support
Insights & Performance Tracking
Understands context and automates tasks via APIs.
Responds in your brand’s voice using AI support agents.
Provides instant responses 24/7.
Supports global teams across time zones.
Deliver consistent, brand-aligned support across email, chat, social media, and more.
Scale effortlessly while maintaining quality across every customer touchpoint.
Track how many conversations were auto resolved, needed assistance, or were escalated.
Generate clear reports summarizing AI Agent performance for different scenarios.
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No credit card required
All the Features You Need. One Simple Plan. No Expensive Upgrades.
Compare your support costs instantly with other help desk platforms and see how much your team can save with BoldDesk.
Need pricing for 100+ agents? View our Pricing page
No of Agents Pricing AI Credits 5 10 25 50 75 100 * All prices are shown in USD($). No of Agents Pricing AI Credits 5 10 25 50 75 100 * All prices are shown in USD($). No of Agents Pricing AI Credits 200 300 400 500 * All prices are shown in USD($). No of Agents Pricing AI Credits 200 300 400 500 * All prices are shown in USD($). No of Agents Pricing AI Credits 600 700 800 900 1000 For more than 1000 agents, you can contact our team * All prices are shown in USD($). No of Agents Pricing AI Credits 600 700 800 900 1000 For more than 1000 agents, you can contact our team * All prices are shown in USD($).AI-First Customer Support. Simple, Transparent Pricing
Features and Benefits
What Our Customers Say
BoldDesk made ticket resolution faster—truly the best ticketing system for growing teams.
Who Are We?
About BoldDesk
BoldDesk by Syncfusion has been helping businesses worldwide streamline customer support for over 25 years. Backed by a global community of developers and Fortune 500 clients, we’re committed to creating a stress-free help desk experience for teams of all sizes.
Countries
Syncfusion has empowered developers in 100+ countries with world-class software solutions.
Companies
Trusted by over 36,000 companies worldwide for delivering high-quality developer tools and frameworks.
Fortune 500
Our products are used by 400+ Fortune 500 companies, ensuring reliability and scalability at an enterprise level.
Years
With 25+ years of expertise in software development, we bring a strong foundation to customer support solutions.
Developers
A global community of 1M+ developers relies on Syncfusion’s tools, reinforcing our commitment to innovation.
Frequently Asked Questions
You’ll get full access to all BoldDesk features—ticketing, automation, AI support, knowledge base, and integrations—no restrictions.
No investors, no expensive overhead, no bloated add-ons. Just a lean product with savings passed directly to you.
Not at all. BoldDesk includes everything you’d expect—ticketing, automation, AI tools, self-service, and integrations—without feature bloat.
Yes. Whether you’re 3 agents or 300, BoldDesk scales easily with no painful migrations.
No. You only pay if you decide to continue with a plan—no hidden charges.
Most teams set up BoldDesk in hours, not weeks. No consultants or long onboarding required.
Cut Support Volumes and Keep Customers Happy
Let AI handle repetitive queries so your team can focus on complex issues
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Free Migration & Onboarding
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80% AI Agent Automation
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100+ Rich Features
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No credit card required
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Free Migration & Onboarding
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80% AI Agent Automation
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100+ Rich Features
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No credit card required
Get Started with BoldDesk
Start your free 15-day trial. No credit card required!
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One platform that covers all your customer support needs
10x Faster — Instant AI-first replies with no delays
90%+ CSAT — Customers love the speed & reliability
Enterprise-Grade Security — SOC 2, HIPAA & GDPR compliant
Trusted by global brands and growing teams alike
"With BoldDesk, we’ve elevated service standards, improved customer engagement, boosted productivity by 25%, and reduced manual work through automation."
MichaelChan, Director of Information Technology at GeoVerraRead Customer Story