Email Ticketing System
Shared Inbox Software
Multi Brand Help Desk
Internal Help Desk Software
Trouble Ticketing Software
Mobile Help Desk 
What is BoldDesk?
BoldDesk is a Help Desk Software tool created by Syncfusion. It can be used for offering end-to-end customer support service.
Are private tickets visible to Contacts/Customers?
No, Private tickets are not visible in the Customer Portal, even if requester is set as actual customers. They will
