What's New Explore the new updates and features of BoldDesk in our September release. Learn More.
Help Desk Software
Explore help desk features that make customer service easier.
Efficient, end-to-end ticketing system for your support team.
Knowledge Base Software
Self-service, central repository of information for your customers.
Automate repetitive tasks to save time.
Create and manage all tasks associated with resolving a ticket.
Customize help desk software to tailor it to your business needs.
Fully customizable customer portal for your specific business needs.
Measure and analyze metrics from your help desk deployment.
Easily integrate BoldDesk with your favorite applications and do more.
Flexible APIs and webhooks let you build exactly what you need.
Easy to use and feature rich help desk software for startup.
Affordable ticketing system that supports your company’s growth.
Help desk software with enterprise-grade features to provide enterprise support.
Email Ticketing System
Shared Inbox Software
Multi Brand Help Desk
Internal Help Desk Software
Trouble Ticketing Software
Embedded Help Widgets
Get fast and dedicated support.
Tutorials and how-to guides about using BoldDesk.
BoldDesk Rest APIs
Flexible APIs and webhooks to build exactly what you need.
Check out the latest features for the BoldDesk.
Features and Bugs
Request a feature or report a bug.
Explore the future of BoldDesk with our product road map.
Product news, tips, and latest updates on customer service and more.
Educational resources to make your work easier.
Commonly asked questions and answers in BoldDesk.
How to Videos
Visual content to easily learn how to use BoldDesk.
Back toTickets Categories
Category : Tickets
For adding additional agents to get email alerts for changes made in tickets, add them as a watcher in the ticket.
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