You can use the Private note option. Private notes added are visible only in the agent portal. No emails are sent to customers nor an update is visible in the customer portal.
Help desk software with unlimited agents starts at $99. Learn More
-
- Features
-
-
-
-
-
-
-
-
-
-
- Solutions
Team Size - Pricing
-
- Resources
-
-
-
-
-
-
-
-
- Company
