Webinar Omnichannel That Doesn’t Break: Email + Chat + WhatsApp + Instagram. Tuesday, January 6th, 10:00 AM ET
REGISTER NOW
Trusted by companies of all sizes
Missed calls during peak hours lead to lost revenue.
Slow responses frustrate guests and hurt loyalty.
Repetitive questions drain staff time and energy.
Support scattered across multiple channels causes confusion.
Support scattered across multiple channels causes confusion.
Front-of-house staff juggle phones, walk-ins, and seating charts.
No centralized tracking makes it hard to follow up on guest requests.
READY TO UPGRADE YOUR RESTAURANT SUPPORT SYSTEM?
Simplify restaurant operations with AI-driven workflows. Centralize conversations, automate confirmations, and resolve issues faster across every channel.
Never Miss a Reservation Again
With a centralized inbox, all guest and internal messages from phone, email, chat, WhatsApp, Instagram, and Telegram are captured in one dashboard. No more missed calls or scattered conversations.
Streamline Restaurant Operations & Requests
A smart ticketing system with workflow automation converts guest requests into tickets, assigns tasks, tags issues, and triggers follow-ups for smooth restaurant operations.
Cut Down on Repetitive Questions
Publish FAQs, menu details, allergen info, and SOPs in a multilingual self-service knowledge base so guests can access information instantly in their own language and enjoy an inclusive experience.
Immediate Care for your Online Visitors
Enable live chat software for instant AI responses on your website or app, with seamless escalation to staff when needed.
Integrate with Restaurant Tools
BoldDesk integrates with third-party apps like communication, CRM, e-commerce and payment platforms through custom APIs. Connect reservation tools, POS systems, and other restaurant apps for a seamless workflow.
Turn Feedback into Better Service
Track and improve customer satisfaction with built-in CSAT surveys. Collect feedback after every interaction and use insights to enhance dining experiences and service quality.
Your Restaurant’s New Secret Ingredient: AI
From 24/7 guest-facing AI agents to smart automation and staff assist tools, our AI suite helps restaurants answer queries instantly, automate reservations, send real-time updates, and maintain consistent communication across web, mobile, and social channels.
0%
Faster First Responses
0%
Ticket Deflection
0%
Lower Handling Time
0%
Coverage on Chats & DMs
REAL-LIFE SCENARIO
With centralized tools, BoldDesk connects FOH, kitchen, and management, enabling quick updates and seamless coordination for better guest satisfaction.
How BoldDesk Helps:
Result: The booking is secured within minutes, details are clear, and the guest experience feels premium.
With our restaurant-focused help desk, your team stays connected and responsive—whether on-site or managing orders remotely.
Yes! Multi-location support enables you to manage customer service across all branches from a single, centralized system.
BoldDesk offers AI-powered automation, multi-channel support, and customizable workflows tailored for restaurant operations.
Absolutely. It helps manage delivery complaints, track orders, and provide real-time updates to customers.
Yes! BoldDesk offers flexible customization options for workflows, ticket forms, and branding.
Serve Smarter, Delight Every Guest
Reduce service costs by up to 25% and boost guest satisfaction by 30%.
AI Agents
AI Copilot
AI Actions
AI ROI Calculator
SaaS
Insurance
Telecom
Healthcare
Startups
Fintech
Email Ticketing System
Shared Inbox Software
Multi Brand Help Desk
Internal Help Desk Software
Trouble Ticketing Software
Mobile Help Desk 
