Scale Your Customer Support with a WhatsApp Ticketing System
Convert WhatsApp chats into structured support tickets your team can track, prioritize, and resolve. Eliminate missed messages and deliver consistent customer support at scale.
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No-code setup
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Works with WhatsApp Business API
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Scales with your support team
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No credit card required
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Cancel anytime
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No credit card required
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Cancel anytime
Trusted by companies of all sizes
Handle WhatsApp Support Smarter with BoldDesk
Never miss a WhatsApp message
Chat naturally from your helpdesk
Resolve faster with AI
Manage WhatsApp at scale
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No credit card required
Instantly Connect Your WhatsApp Business API — Your Way
BoldDesk works seamlessly with leading WhatsApp Business API providers, giving you full flexibility to set up your WhatsApp ticketing system.
Meta WhatsApp Cloud API
Direct integration with Meta’s official WhatsApp Cloud API for scalable messaging infrastructure.
Twilio WhatsApp API
Ideal for businesses already using Twilio’s communication platform and automation tools.
Gupshup
Native integration with Gupshup’s WhatsApp API for global, high‑throughput messaging.
No of Agents Pricing AI Credits 5 10 25 50 75 100 * All prices are shown in USD($). No of Agents Pricing AI Credits 5 10 25 50 75 100 * All prices are shown in USD($). No of Agents Pricing AI Credits 200 300 400 500 * All prices are shown in USD($). No of Agents Pricing AI Credits 200 300 400 500 * All prices are shown in USD($). No of Agents Pricing AI Credits 600 700 800 900 1000 For more than 1000 agents, you can contact our team * All prices are shown in USD($). No of Agents Pricing AI Credits 600 700 800 900 1000 For more than 1000 agents, you can contact our team * All prices are shown in USD($).AI-First Customer Support. Simple, Transparent Pricing
Features and Benefits
WhatsApp Setup Made Simple
Connect WhatsApp to BoldDesk in minutes once your WhatsApp Business API is approved.
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Connect Meta, Twilio, or Gupshup
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Supports official WhatsApp business numbers
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Guided setup, no complexity
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Multiple numbers, one inbox
Customer Testimonials
Don’t Take Our Word for It
Frequently Asked Questions
Incoming WhatsApp messages are shown in BoldDesk, where agents can use AI assistance to quickly convert conversations into support tickets. Agents review the message, trigger the conversion with a simple action, and add context if needed.
BoldDesk allows you to easily connect your WhatsApp Business API number in just a few clicks. It also supports multiple WhatsApp numbers for different brands, teams, or departments.
Yes. WhatsApp Business API approval is required from Meta or an official provider.
Yes. BoldDesk supports WhatsApp multimedia messages such as images, videos, audio, files, and documents. Agents can view, send, and manage these media messages directly within the shared inbox, keeping conversations clear and complete.
Yes. BoldDesk uses group‑based assignments to automatically route WhatsApp tickets to the appropriate teams for faster, more accurate resolution.
Start Delivering Better Support on WhatsApp
Stop juggling WhatsApp messages. With BoldDesk, track every conversation, route enquiries automatically, and respond faster, without missing a single customer.
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Up to 80% AI‑driven automation
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Supports 30+ languages
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100+ powerful support features
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No credit card required
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Up to 80% AI‑driven automation
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100+ powerful support features
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Supports 30+ Languages
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No credit card required
