What's New  Explore the new updates and features of BoldDesk in our September release. Learn More.

Black Friday Sale - Stay Tuned

Help Desk Software with Unlimited Agents

Includes ticketing system & knowledge base software.

Deal Starts in Nov 1st, 2023 :

Days

Hours

Minutes

Seconds

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Save 40%

20%
Coupon Code
BLACKFRIDAYMN2023 

Standard

$199 flat fee per month
$249Save 20%
    Unlimited Agents
    Unlimited Articles
    1,000 Tickets / Month
    Unlimited End-users

Includes all the features

MOST POPULAR

Pro

$499flat feeper month
$624Save 20%
    Unlimited Agents
    Unlimited Articles
    2,500 Tickets / Month
    Unlimited End-users

All Standard features, plus

Business

$999flat feeper month
$1249Save 20%
    Unlimited Agents
    Unlimited Articles
    10,000 Tickets / Month
    Unlimited End-users

All Pro features, plus


Coupon Code
BLACKFRIDAY2023 

Standard

$150 / month $1,800 billed yearly
$249Save 40%
    Unlimited Agents
    Unlimited Articles
    12,000 Tickets / Year
    Unlimited End-users

Includes all the features


MOST POPULAR

Pro

$375/ month $4,500 billed yearly
$624Save 40%
    Unlimited Agents
    Unlimited Articles
    30,000 Tickets / Year
    Unlimited End-users

All Standard features, plus

Business

$750/ month $9,000 billed yearly
$1249Save 40%
    Unlimited Agents
    Unlimited Articles
    120,000 Tickets / Year
    Unlimited End-users

All Pro features, plus

Plan comparison

Compare the features and benefits of each plan. Still unsure which plan is best for you? We’re here to help

Ticket Management

Standard

Pro

Business

Email to Tickets

Ticket History

Ticket Tags

Message Tags

Canned Responses

Split Tickets

Clone Tickets

Related Tickets

Parent-Child Tickets

Spam Tickets

Suspended Tickets

Deleted Tickets

Private Tickets

Ticket Insights

Ticket Worklog

Edit & Delete Message

Export Tickets

Forward Ticket

No mark

Merge Ticket

No mark

Lock Ticket

No mark

Ticket Sharing

No mark

Bulk Edit

No mark

Convert Ticket Message to KB

No mark

Agent Signature

No mark

Satisfaction Surveys (CSAT)

No mark

Multilingual Help Desk  

No mark

Embedded Web Widgets

No mark

Embedded Web Forms

No mark

Ticket Approvals

No markNo mark

Activity/Task Management

No markNo mark

Category based Email Support

No markNo mark

Attachment File storage

25 GB100 GB1 TB

Knowledge Base

Standard

Pro

Business

Public Knowledge Base

Article Comments

SEO for Knowledge Base

Link KB Article in Ticket

Article Advance Filter

Show Popular, Recent, Related Articles

Estimate Read Time

Full Screen Editor

Customer Portal

Print Article

Internal or Private Knowledge Base

No mark

Multilingual Knowledge Base 

No mark

Embeddable KB Widget

No mark

Article Template

No mark

Import from Word Document

No mark

Article Sections (Hierarchy)

No mark

Approval Workflow Status

No mark

Auto Save in Drafts

No mark

Article Versioning & Restore

No mark

Tag Management

No mark

Article Insights

No mark

Article Feedback

No mark

Clone Article

No mark

Share Article

No mark

Automatic Sitemap Generation

No mark

Auto Suggest Articles

No mark

Insert KB Article in Ticket Response

No mark

Article Expiration

No mark

Article Status Indicator

No mark

Knowledge Base Specific to a Contact Group

No markNo mark

Multi-brand Knowledge Base

No markNo mark

Automation & AI

Standard

Pro

Business

Ticket Auto Assignment (round robin)

Event-Based Rules (Create and Update Trigger)

No mark

Time Based Rules (Time Trigger)

No mark

Number of SLA Rules

SingleMultipleMultiple

SLA Reminder Notification

No mark

SLA Escalation Notification

No mark

Business Hours and Holidays List

SingleMultipleMultiple

       Artificial Intelligence (Beta)

 

No markNo markAdd-on

Customization

Standard

Pro

Business

Ticket Custom Fields

Ticket Form Fields

Contact Custom Fields

No mark

Contact Group Custom Fields

No markNo mark

Field Dependencies

Field Display Condition

Custom Views

Agent Portal Customization

Customer Portal Customization

Custom Status

No mark

Custom Agent Roles

No mark

Custom Email Template

No mark

Customer Management

Standard

Pro

Business

Unlimited Contacts

Unlimited Contact Group

Contact Activity History

Contact Group Activity History

Contact Impersonate

Export Contacts

Export Contact Groups

Contact Custom Fields

No mark

Contact Group Custom Fields

No mark

Merge Contact

No mark

Add Contacts to Multiple Contact Groups

No markNo mark

Help Desk

Standard

Pro

Business

Rebranding

Custom Emails (Email to Ticket)

2510

Multi-brand Help Desk

No markNo mark

Multi-brand Knowledge Base

No markNo mark$500 / brand

Multi-brand with Custom Domain Mapping

No markNo mark

Multi-brand with Custom SSL Certificate

No markNo mark

Security

Standard

Pro

Business

Built-In SSL

Digitally Signed Emails (DKIM) and DMARC

Email SPAM Control

Roles and Permissions

Custom Domain Mapping

Social Login Integration

Single Sign-On (OAuth and OpenID)

No mark

Advanced Password Polices

No mark

Audit Logs

No mark

Custom SSL Support

No mark

Dashboard & Reports

Standard

Pro

Business

Support Monitoring Dashboard

Support Traffic Dashboard

SLA Dashboard

Work Log Report

Ticket Conversation Report

Export Report

CSAT Dashboard

No mark

Agent/Group Performance Dashboard

No mark

Contact/Contact Group Performance Dashboard

No mark

Integrations

Standard

Pro

Business

Rest API Rate (Requests per Minute)

100300500

Webhooks

No mark

3rd Party Integrations

Standard

Pro

Business

Zapier

JIRA

No mark

Salesforce

No mark

Azure Devops

No mark

Microsoft Teams

No mark

Shopify integration

No mark

Custom Apps

No mark

Google Drive

No mark

Microsoft OneDrive

No mark

Dropbox

No mark

Support

Standard

Pro

Business

Email Support – 24X5

Chat Support – 24X5

Migration Assistance *

No mark
 

Who we are –BoldDesk by Syncfusion

Syncfusion has been helping developers worldwide build powerful line-of-business software for over 22 years. Our flagship component suite includes over 1,800 UI widgets and frameworks that help reduce development time and complexity.

 

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Fortune 500 companies
0 M+
Developers
0 K+
Companies
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Years in business

Terms and Conditions

This BoldDesk Black Friday offer gives you 20% off on monthly plans and 40% off on yearly plans for your first year’s subscription.

BoldDesk lets you register a truly unlimited number of agents. There is no need to pay per seat, agent, user, or license.

The Black Friday offer is valid from Nov. 1 to 11:59 PM EST on Dec. 3, 2023.

The discount percentages are based on monthly pricing for each plan.

This promotion is only valid for first-time users. This discount cannot be combined with any other offers.

Your savings with the Black Friday deal on a BoldDesk Unlimited Agents plan depend on which payment plan you choose:
  1. By choosing a monthly payment plan, you can get 20% off the regular price.
  2. By choosing a yearly payment plan, you can get 40% off the price of the regular monthly payment plan price.

Your subscription will renew at BoldDesk’s regular price. If you choose a yearly payment plan, that price is 20% lower than the monthly payment plan’s.

Syncfusion is trusted by the world's leading companies

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