A Simple, Scalable Help Desk Built for Shopify Stores
Unify Shopify orders, customer data, and fulfillment information in a single intelligent help desk using BoldDesk. Automate ticket routing, accelerate resolutions, and handle sales-event surges without adding pressure on your support team.
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15-day free trial
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No credit card
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Full platform access
Trusted by companies of all sizes
Too Many "Where’s My Order?" Tickets? Fix Them with BoldDesk
Effortless Shopify Data Sync
Automatically sync customer profiles, order history, and shipping details from Shopify into BoldDesk, so agents can respond instantly without switching between tools.
Live order status insights
View recent orders, payment status, shipping, and fulfillment updates directly inside every ticket, helping agents resolve order-related questions faster, reduce back-and-forth, and close issues in a single conversation.
Built for growing Shopify stores
Connect multiple Shopify stores, manage refunds and cancellations with ease, and handle high ticket volumes, without slowing agents down as your store scales.
Pricing
Flexible Plans, Clear Pricing
Choose a plan that fits your store today and scales smoothly as your customer enquiries grow.
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No hidden fees
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No volume‑based surprises
No of Agents Pricing AI Credits 5 10 25 50 75 100 * All prices are shown in USD($). No of Agents Pricing AI Credits 5 10 25 50 75 100 * All prices are shown in USD($). No of Agents Pricing AI Credits 200 300 400 500 * All prices are shown in USD($). No of Agents Pricing AI Credits 200 300 400 500 * All prices are shown in USD($). No of Agents Pricing AI Credits 600 700 800 900 1000 For more than 1000 agents, you can contact our team * All prices are shown in USD($). No of Agents Pricing AI Credits 600 700 800 900 1000 For more than 1000 agents, you can contact our team * All prices are shown in USD($).AI-First Customer Support. Simple, Transparent Pricing
Features and Benefits
Migration Made Simple
Move in Days, Not Months
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Free migration
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Secure data transfer
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Dedicated manager
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Zero downtime
Customer Testimonials
Don’t Take Our Word for It
Frequently Asked Questions
BoldDesk uses straightforward, per‑agent pricing with monthly or annual plans. You also get a 15‑day free trial and a 30‑day money‑back guarantee, so you can start using the product and scale your support team without commitment or risk.
Yes. BoldDesk protects your data with enterprise‑grade security, including SOC 2 Type II compliance, support for HIPAA with BAA, strict access controls and continuous monitoring to keep your information safe.
Absolutely. BoldDesk supports role‑based access, shared inboxes, SLAs, internal notes, and team analytics, making it easy for multiple agents to collaborate and maintain consistent support quality as your Shopify team grows.
Yes. BoldDesk is built for high‑volume support environments. Automation rules, unified inboxes, collision detection, and fast ticket workflows help support teams respond quickly even during flash sales, seasonal spikes, or promotional campaigns.
Support More Customers Without Slowing Down
Join teams scaling Shopify support with a reliable help desk
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80% AI Agent Automation
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100+ Rich Features
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Supports 30+ Languages
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No credit card required
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80% AI Agent Automation
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100+ Rich Features
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Supports 30+ Languages
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No credit card required
