Exclusive Offer for the G2 Visitors
Smart Customer Service Software for Every Business
Get 15% off for first year. Use code
G2SAVE15
-
No credit card required
-
Cancel anytime
-
No credit card required
-
Cancel anytime
No of Agents
Pricing
AI Credits
Included for first 3 months
5
$99 $84.15
/month
billed yearly
500
credits /month
10
$199 $169.15
/month
billed yearly
1,000
credits /month
25
$349 $296.65
/month
billed yearly
1,500
credits /month
50
$499 $424.15
/month
billed yearly
2,000
credits /month
75
$749 $636.65
/month
billed yearly
2,500
credits /month
100
$999 $849.15
/month
billed yearly
3,000
credits /month
* All prices are shown in USD($).
No of Agents
Pricing
AI Credits
Included for first 3 months
5
$124$105.4
per month
500
credits /month
10
$249$211.65
per month
1,000
credits /month
25
$436$370.6
per month
1,500
credits /month
50
$624$530.4
per month
2,000
credits /month
75
$936$795.6
per month
2,500
credits /month
100
$1,249$1,061.65
per month
3,000
credits /month
* All prices are shown in USD($).
No of Agents
Pricing
AI Credits
Included for first 3 months
200
$1,998 $1,698.3
/month
billed yearly
4,000
credits /month
300
$2,999 $2,549.15
/month
billed yearly
5,000
credits /month
400
$3,999 $3,399.15
/month
billed yearly
6,000
credits /month
500
$4,999 $4,249.15
/month
billed yearly
7,000
credits /month
* All prices are shown in USD($).
No of Agents
Pricing
AI Credits
Included for first 3 months
200
$2,498$2,123.3
per month
4,000
credits /month
300
$3,749$3,186.65
per month
5,000
credits /month
400
$4,999$4,249.15
per month
6,000
credits /month
500
$6,249$5,311.65
per month
7,000
credits /month
* All prices are shown in USD($).
No of Agents
Pricing
AI Credits
Included for first 3 months
600
$5,999 $5,099.15
/month
billed yearly
8,000
credits /month
700
$6,999 $5,949.15
/month
billed yearly
9,000
credits /month
800
$7,999 $6,799.15
/month
billed yearly
10,000
credits /month
900
$8,999 $7,649.15
/month
billed yearly
11,000
credits /month
1,000
$9,999 $8,499.15
/month
billed yearly
12,000
credits /month
For more than 1,000 agents, you can contact our team
* All prices are shown in USD($).
No of Agents
Pricing
AI Credits
Included for first 3 months
600
$7,499$6,374.15
per month
8,000
credits /month
700
$8,749$7,436.65
per month
9,000
credits /month
800
$9,999$8,499.15
per month
10,000
credits /month
900
$11,249$9,561.65
per month
11,000
credits /month
1,000
$12,499$10,624.15
per month
12,000
credits /month
For more than 1,000 agents, you can contact our team
* All prices are shown in USD($).
Everything Included. No Feature Paywalls
BoldDesk includes the full platform — ticketing, live chat, AI workflows, automation, knowledge base, and reporting — all in one simple plan
-
Ticketing System
-
Email Ticketing
-
Workflow Automation
-
WhatsApp & SMS
-
Custom Dashboard
-
Role-Based Access Control
-
Multibrand Help Desk
-
Integration Marketplace
-
SSO / SAML Authentication
-
Free Migration
-
Live Chat
-
Omnichannel Inbox
-
Ticket Auto Assignment
-
Instagram & Facebook
-
Live Chat
-
Omnichannel Inbox
-
Ticket Auto Assignment
-
Instagram & Facebook
-
Scheduled Reports
-
Custom Email Templates
-
Multiple SLAs & Business Hours
-
API & Developer Platform
-
Audit Logs
-
Professional Onboarding
-
Scheduled Reports
-
Custom Email Templates
-
Multiple SLAs & Business Hours
-
API & Developer Platform
-
Audit Logs
-
Professional Onboarding
-
AI Agents
-
AI Copilot
-
CSAT Surveys
-
Knowledge Base
-
Recurring Tickets
-
Custom Fields
-
Ticket Approval
-
40+ Global Languages Including RTL
-
HIPAA Compliance
-
24x7 Support
Trusted by companies of all sizes
30 Days money back guarantee,
no questions asked
Not fully satisfied with BoldDesk? We will refund 100% of your money within 30 days from the day of your purchase. Email [email protected] and we will refund immediately.
Everything You Need to Run Modern Customer Support
The complete AI-first support platform — ticketing, live chat, omnichannel messaging, knowledge base, automation, reporting, and integrations — all included in one simple plan.
Expand All 
Collapse All 
Collapse All
Ticket Management
-
Unlimited Tickets
-
Email to Tickets
-
Ticket History
-
Ticket Tags
-
Message Tags
-
Canned Responses
-
Split Tickets
-
Clone Tickets
-
Related Tickets
-
Parent-Child Tickets
-
Time Tracking – Manual
-
Spam Tickets
-
Suspended Tickets
-
Delete Tickets
-
Private Tickets
-
Ticket Insights
-
Ticket Worklog
-
Edit & Delete Message
-
Export Tickets
-
Embedded Web Widgets
-
Embedded Web Forms
-
Time Tracking – Auto
-
Merge Ticket
-
Lock Ticket
-
Ticket Access Scope
-
Email Notification
-
In-App Notification
-
Agent Signature
-
Bulk Edit
-
Ticket Sharing
-
Forward Ticket
-
Convert Ticket Message to KB
-
Snooze Ticketnew
-
Multiple ticket forms
-
Satisfaction Surveys (CSAT)
-
Multilingual Help Desk
-
Agent Shifts
-
Auto-Merge Tickets
-
Ticket Approvals
-
Category-Based Email Support
-
Side Threads
-
Attachment File Storage
-
Recurring Tickets
Customer Support Channels
-
Email
-
Live Chat
-
WhatsApp
-
Facebook
-
Instagram
-
Telegram
-
Voice / Call
-
SMS
-
LINE
BoldDesk AI
-
Free AI Credits
-
AI Credits
-
Email AI Agent
-
AI Agents
-
AI Actions
-
Field prediction
-
Knowledge Sources
-
AI Copilot
-
Sentiment Analysis
-
AI Knowledge Base
-
Generative Replies
-
Thankyou DetectorNew
-
Ticket AI AgentNew
Live Chat & Instant Messaging
-
Web Widget
-
Web SDK
-
Unlimited Concurrent Chat
-
Unlimited Message
-
Unlimited Contacts
-
Workflow
-
Automated Chat Assignment
-
Chat SLA
-
Outbound MessageNEW
-
Business Hour
-
Offline Message
-
Holiday List
-
Automated CSAT
-
Canned Response
-
In-App Notification
-
Mobile App
-
Multilanguage
-
Email Transcript
-
Widget Customization
-
Custom Branding
-
Conversation History
-
Viewed Pages History
-
Visitor Notes
-
Tags
-
Conversation Private Note
-
Chat Views
-
Chat Insights
-
Pre Chat Form
-
Conversation Timeout
-
Sticky Buttons in Chat
-
In-Chat FAQs
-
Inactivity Based Workflows
-
Multiple ConversationNEW
Knowledge Base
-
Unlimited Articles
-
Public Knowledge Base
-
Internal or Private Knowledge Base
-
Article Sections (Hierarchy)
-
Article Comments
-
SEO for Knowledge Base
-
Link KB in Ticket
-
Article Advance Filter
-
Show Popular, Recent, Related Articles
-
Embeddable KB Widget
-
Full Screen Editor
-
Customer Portal
-
Print Article
-
Auto Suggest Articles
-
Article Reordering
-
Auto Save in Drafts
-
Article Insights
-
Clone Article
-
Share Article
-
Article Versioning & Restore
-
Article redirect support
-
Article Replicate
-
Article Expiration
-
Article Status Indicator
-
Import from Word Document
-
Approval Workflow Status
-
Article Feedback
-
Automatic Sitemap Generation
-
Automatic llms.txt Generation
-
Full TOC In KBNEW
-
Convert ticket response to article
-
Multilingual Knowledge Base
-
Article Template
-
Manage KB Tags
-
Bulk Edit
-
KB Export
-
Knowledge Base Specific to a Contact Group
-
Multibrand Knowledge Base
-
Estimate Read Time
Workflow Automation
-
Automation Rules on Ticket Creation
-
Automation Rules on Ticket Updates
-
Conditional Ticket Fields
-
Time Based Automation
-
Ticket Macros
-
Round Robin Ticket Assignment
-
Load Based Ticket Assignment
-
SLA Management
-
Business Hours
-
SLA Reminder Notification
-
SLA Escalation Notification
-
Holidays List
-
Agent Skills & AssignmentNew
Customization
-
Ticket Custom Fields
-
Ticket Form Fields
-
Ticket Fields Grouping
-
Field Dependencies
-
Field Display Condition
-
Agent Portal Customization
-
Customer Portal Customization
-
Custom Email Template
-
Custom Views
-
Custom Ticket Status
-
Custom Agent Roles
-
Custom Agent Status
-
Contact Custom Fields
-
Contact Group Custom Fields
Activities/Task Management
-
Unlimited Activities
-
Activity Worklog
-
Clone Activity
-
Watchers
-
Email Delivery Status
-
Activity History
-
Custom Activity Type
Customer Management
-
Unlimited Contacts
-
Unlimited Contact Group
-
Import Contacts
-
Import Contact Groups
-
Contact Activity History
-
Contact Group Activity History
-
Contact Impersonate
-
Export Contacts
-
Export Contact Groups
-
Contact Custom Fields
-
Merge Contact
-
Contact Group Custom Fields
-
Add Contacts to Multiple Contact Groups
Help Desk
-
Rebranding
-
Multibrand with Custom SSL Certificate
-
Custom Emails (Email to Ticket)
-
Multibrand Help Desk
-
Multibrand Knowledge Base
-
Multibrand with Custom Domain Mapping
Security
-
Single Sign-On (OAuth and OpenID)
-
Single Sign-On (JWT)
-
Two-Factor Authentication (2FA)
-
Social Login Integration
-
Advanced Password Polices
-
SOC 2 ® Type II Compliance
-
IP Range Restriction
-
Built-In SSL
-
Custom Domain Mapping
-
Custom Email Server
-
Digitally Signed Emails (DKIM) and DMARC
-
Email Spam Control
-
Roles and Permissions
-
Audit Logs
-
Data Redaction
-
HIPAA Compliance
Dashboard & Reports
-
Support Monitoring Dashboard
-
Support Traffic Dashboard
-
SLA Dashboard
-
Work Log Report
-
Ticket Conversation Report
-
Ticket Metrics Report
-
KB Dashboard
-
Export Report
-
Agent/Group Performance Dashboard
-
Contact/Contact Group Performance Dashboard
-
CSAT Dashboard
-
AI Credit Usage Dashboard
-
AI Credits Consumption & Balance
-
AI Agent Performance Dashboard
-
AI Agent Report
-
AI Copilot Report
-
Custom Dashboards
-
Scheduled Report
Developer Tools
-
Rest API Rate (Requests per Minute)
-
Webhooks
-
Mobile SDK for Helpdesk
-
Mobile SDK for Chat
Third- Party Integrations
-
Zapier
-
Jira
-
Salesforce
-
HubSpot
-
Pipedrive
-
Microsoft Teams
-
Shopify
-
Google Drive
-
Microsoft OneDrive
-
Dropbox
-
Slack
-
WhatsApp
-
Facebook
-
Instagram
-
Telegram
-
Twilio
-
LINE
-
Twilio (Voice)
-
Gupshup for WhatsApp
-
PagerDuty
-
Stripe
-
WooCommerce
-
Custom Apps
-
Azure DevOps
-
Azure AD (Microsoft Entra ID)
-
Aircall
-
Ringover
-
Exotel (Ameyo)
-
Ozonetel
-
Asana
-
Calendly
-
BoldSign
-
Office 365 Calendar
-
MS Teams Meeting
-
Amazon CloudWatchNew
-
Google CalendarNew
-
Google MeetNew
-
MakeNew
BoldDesk Mobile App
-
BoldDesk for iOS
-
BoldDesk for Android
Support
-
Knowledge Base
-
Email Support
-
Chat Support
-
Option to Choose your Data Center Location
-
Migration Assistance
-
Customer Success Manager
Still evaluating help desk platforms?