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Smarter Customer Support Starts Here
100% AI-First, 0% Human Delay

Supercharge your customer support with BoldDesk’s AI-powered platform. Deliver exceptional service, streamline workflows, save time, and scale effortlessly—all at a lower cost.

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13M+ Tickets Handled Since 2022!

Trusted by companies of all sizes

BoldDesk Trusted Companies
Trusted by companies

BoldDesk Is Winning Over Traditional Help Desk Users​

BoldDesk is built for today's teams. Let everyone contribute to great customer service — without adding cost or complexity.

Why Traditional Help Desks Fall Short

BoldDesk is Built for Today’s Teams

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Manual responses, often delayed (hours)
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3x faster replies via AI-driven automation
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Limited to business hours
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24/7 availability for instant solutions with AI Agent
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Manual ticket processing, high agent workload
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Automates 80% of routine interactions
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Inconsistent due to manual processes
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20% CSAT increase with personalized AI responses
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Limited, requires additional resources
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Super charge your replies with 30+ languages

Save More. Resolve Faster. Support Better.

Cut support costs by up to 80% or more

Respond to customers 3x faster with real-time collaboration

Centralized communication across teams and channels

Scale support without scaling your bill

Enterprise-Grade Support Software Built for Growing Teams

Revolutionize your support with BoldDesk, the all-in-one platform powered by Syncfusion’s 24+ years of enterprise expertise. Deliver seamless, scalable, and exceptional customer experiences effortlessly.

AI-Powered Ticketing

Enhance efficiency and automate workflows with an AI-powered ticketing system designed for smarter support.

Live Chat

Provide real-time customer support directly through your website or app for better engagement.

Where BoldDesk AI Works Best

Where BoldDesk AI Works Best

Intelligence Across the Entire Support Stack

AI in Live Chat

Respond instantly, escalate only when needed.

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AI in Tickets

AI in Knowledge Base

AI in Email & Notifications

AI in Social Media & SMS

Faster replies, happier customers

Auto-reply, summarize threads, suggest responses, and translate seamlessly.

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Faster replies, happier customers

Respond instantly, escalate only when needed.

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Faster replies, happier customers

Generate, optimize, and translate content.

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Faster replies, happier customers

Pre-fill answers into outgoing emails for faster handling.

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Faster replies, happier customers

Keep tone consistent while handling DMs at scale.

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Faster replies, happier customers

No credit card required

Use Cases

Solutions for Every Industry

BoldDesk solves the most common problems for small to medium businesses across different industries.

CUSTOMER TESTIMONIALS

Don’t Take Our Word for It

Here are a few kind words from some of our happy customers.

Why BoldDesk?

An enterprise-grade helpdesk solution packed with premium features—without the premium price tag.

Effortless to Use

BoldDesk’s intuitive interface ensures your team gets up to speed quickly—no steep learning curve. Simplicity meets efficiency for seamless customer support.

Secure & Reliable

BoldDesk delivers enterprise-grade security and reliable performance, ensuring your data and operations stay safe at all times.

Backed by 24+ Years of Excellence

Built by Syncfusion, a trusted leader in enterprise software with over 24 years of proven expertise.

Hassle-Free Migration & Onboarding

Switch to BoldDesk with secure data transfer—over 1M+ tickets migrated—and tailored workflows to get started in minutes.

Cost-Effective and Scalable

Designed for businesses of all sizes, BoldDesk grows with you, offering unbeatable value without compromising quality.

Outstanding Customer Support

Available 24/5, BoldDesk provides expert assistance whenever you need it—just a click away

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The Perfect Solution for Enterprise-Scale

Desktop HP Awards
Mobile HP Awards

Cost-Effective at Scale

Free Migration Support

24+ Years in Business

SOC 2 Certified

Dedicated Account Manager

White labelling

Who we are?

About BoldDesk

BoldDesk by Syncfusion has been helping businesses worldwide streamline customer support for over 24 years. Backed by a global community of developers and Fortune 500 clients, we’re committed to creating a stress-free help desk experience for teams of all sizes.

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Countries

Syncfusion has empowered developers in 100+ countries with world-class software solutions.

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Fortune 500

Our products are used by 400+ Fortune 500 companies, ensuring reliability and scalability at an enterprise level.

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Developers

A global community of 1M+ developers relies on Syncfusion’s tools, reinforcing our commitment to innovation.

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Companies

Trusted by over 36,000 companies worldwide for delivering high-quality developer tools and frameworks.

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Years

With 24+ years of expertise in software development, we bring a strong foundation to customer support solutions.

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Test out all the features of BoldDesk

Start your 15-day free trial with instant access


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