Can You Trust AI with Your Customers? A Practical Framework for Safer Support Automation
Join this webinar to learn how to use AI-powered support automation while still maintaining the trust and confidence of your customers. We'll give you a practical framework for identifying risks, setting appropriate safeguards, and ensuring AI delivers accurate, consistent, customer-centric support.
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Date & Time: 27th October 2026, 10:00AM EST
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Duration: 25 – 30 minutes
Thank You for Registering!
We’re excited to have you join our webinar. Your spot is confirmed—see you soon!
What You Will Learn
The biggest trust risks in AI-powered customer support
A practical framework for safer support automation
When AI should handle interactions and when humans should step in
Best practices for maintaining accuracy, transparency, and accountability
Strategies for reducing AI errors and improving customer confidence
How to scale automation without sacrificing customer experience
Who Should Attend?
Customer Support Leaders
Support Managers, Team Leads, and Heads of Customer Support looking to implement AI responsibly while maintaining service quality.
Customer Experience (CX) Professionals
Professionals focused on delivering seamless customer experiences and building customer trust across support channels.
Support Operations & Automation Teams
Teams responsible for optimizing support processes, implementing AI solutions, and improving operational efficiency.
Help Desk Administrators
Platform owners and administrators evaluating AI capabilities and governance for customer support operations.
Customer Success Teams
Professionals seeking to improve customer satisfaction, retention, and engagement through responsible AI adoption
IT and Digital Transformation Leaders
Decision-makers responsible for AI strategy, governance, compliance, and customer-facing technology initiatives.
Speakers
Carter Harris
Webinar Host
Syncfusion
Movine Awuor Onyango
Product Specialist
BoldDesk
Trusted by companies of all sizes
Frequently Asked Questions
The webinar recording will be published on our official YouTube channel. It will be publicly accessible after the webinar ends.
The recording will remain fully accessible on our YouTube channel. You can watch it anytime at your convenience
After registering, you’ll receive a confirmation email with the joining link. You’ll also find the link in the reminder emails sent before the event.
Yes! You’ll receive automated reminders leading up to the event to ensure you don’t miss it.
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