BoldDesk For Startups
Startups Get 1 Year of BoldDesk FREE
Build exceptional customer experiences from day one with BoldDesk — an AI-first customer support platform designed for fast-growing startups.
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No credit card
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Quick approval
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Instant access
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No credit card
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Quick approval
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Instant access
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No credit card
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Quick approval
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Instant access
Trusted by companies of all sizes
Save $4,000+ in your first year
25 Free Agents
Add agents as your team grows and scale your support at no cost during your first year.
Free 100 AI credits per month
Boost efficiency with AI-powered responses for 12 months at zero cost.
No Feature Limits
Give your agents full access to all features with no restrictions, free for the first year.
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Setup in minutes
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Free migration from any vendor
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Free onboarding guidance
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Setup in minutes
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Free migration from any vendor
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Free onboarding guidance
Why startups choose BoldDesk over Intercom and Zendesk
See how BoldDesk compares across pricing, feature access, and ease of setup — during and after the free period.
Capability
BoldDesk
Intercom
Zendesk
Free duration
Agent access during free period
25 agents
6 agents
50 agents
Feature access
Setup complexity
Scaling after free period
$99 for 5 agents
$660 for 5 agents
$575 for 5 agents
Eligibility Requirements
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Revenue less than 1mn in ARR
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Have not raised more than 10mn funding
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New BoldDesk customers
Recognized for Excellence by Industry Experts
Rated highly for ease of use, fast implementation, and value for money by real support teams
"With BoldDesk as the support foundation, teams improved efficiency, visibility, and response times while handling growing ticket volumes with ease."
Abhirami Asokan,
IT Operations Team Lead at IIC Lakshya
35%
Reduction in ticket resolution time
50%
Increase ticket closure rate
"BoldDesk gave us the right tools to engage customers at the service standard we expect—while reducing manual work and improving productivity across the team."
Michael Chan,
Director of Information Technology at GeoVerra
25%+
Increase in productivity
50%
Increase in self-service effectiveness
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Free Migration & Onboarding
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Free Migration & Onboarding
What startups achieve with BoldDesk
Reduce response delays with AI-powered answers using AI Copilot.
BoldDesk’s AI Agents step in to resolve routine questions automatically, helping teams stay productive as your support volume grows.
A clean, organized, and responsive interface that helps your team move faster.
Manage all support tasks from one unified workspace.
See where your support team stands with clear, actionable insights.
Track CSAT, response times, and ticket trends to uncover gaps, improve faster, and stay ahead as your support needs grow.
Automate routine support actions to make it easier for agents to manage their workload.
SLA tracking ensures every ticket is handled on time with clear response goals.
Reduce response delays with AI-powered answers using AI Copilot. BoldDesk’s AI Agents step in to resolve routine questions automatically, helping teams stay productive as your support volume grows.
A clean, organized, and responsive interface that helps your team move faster. Manage all support tasks from one unified workspace.
See where your support team stands with clear, actionable insights. Track CSAT, response times, and ticket trends to uncover gaps, improve faster, and stay ahead as your support needs grow.
Automate routine support actions to make it easier for agents to manage their workload. SLA tracking ensures every ticket is handled on time with clear response goals.
Enterprise-Grade Security You Can Trust
Deliver robust security and compliance to protect sensitive customers, payment, and order data. Ensure trust and regulatory adherence at every step with a secure helpdesk for online stores.
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SOC 2 Type 2 certified infrastructure uses stringent security standards
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HIPAA & GDPR-compliant ecommerce support software safeguards personal and transactional information
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End-to-end encryption ensures communication and data storage
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Multi-factor authentication (MFA) offers enhanced account protection
Who We Are
BoldDesk by Syncfusion
Syncfusion has been helping developers worldwide build powerful line-of-business software for over 25 years. Our flagship component suite includes over 1,900 UI widgets and frameworks that help reduce development time and complexity.
Got questions? We've got answers
The plan includes 25 free agents, 500 AI Agent credits per month during the first year, full access to all features, and world‑class customer support.
If your requirement exceeds 25 agents, please contact the team.
The BoldDesk team will contact you 30 days before your free period is over. You will be given the option to pay for a continued subscription. If you do not wish to convert your subscription to a paid plan, you can cancel it.
Your subscription will renew at BoldDesk’s regular price. If you choose a yearly payment plan, that price is 20% lower than the monthly payment plan.
You get 500 free AI credits every month for your first year—included in the startup program. Need more? Additional credits are available at just $20 per 1,000 credits, so you can scale AI support without breaking your budget. Read more about AI agent pricing
Customer support made simple with BoldDesk
Apply for our 1‑year free startup program and turn your customer support into a true competitive advantage
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Support customers seamlessly with AI
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Build stronger customer loyalty
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Scale your business with confidence
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Accelerate growth with smarter support
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Support customers seamlessly with AI
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Build stronger customer loyalty
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Scale your business with confidence
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Accelerate growth with smarter support
