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Category : Email Based Ticketing

Can I use my own support email instead of the BoldDesk email?

Yes, you can use your own email address as the support email address by enabling the following settings.

Navigate to Admin -> Support Emails -> Add Email, Clicking this button will take you to a new page where you will be asked for your email address.

Note: To enable email ticketing, you must first enable email forwarding as described on that page.

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