BoldDesk supports uploading files up to 20 MB. Since this is not a file-sharing app, the certain limit has been imposed and there is no option to increase this limit. To upload larger files, use the external file sharing apps such as Dropbox, OneDrive, Google Drive, etc., and insert links in updates.
What's New Explore the new updates and features of BoldDesk in our March release. Learn More.
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