AI Support That Never Sleeps
AI-First Live Chat Software for Faster, Smarter Customer Support
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3X Faster agent productivity with AI tools
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Automate 70% of routine support tasks
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Keep every customer conversation connected
SOC 2 Compliant
GDPR & HIPAA Ready
Free Migration & Onboarding
No Credit Card Required
Trusted by global brands and growing teams alike
AI That Resolves, Not Just Responds
Resolve Live Chat Conversations Automatically With AI Agents
BoldDesk AI Agents provide instant 24/7 live chat support by answering common customer questions, guiding users through resolutions, and reducing repetitive chat conversations before agents step in.
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Built for omnichannel, not just chat
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Automate repetitive live chat conversations
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Deliver instant responses across customer interactions
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Seamlessly transfer complex issues to live agents
Up to 70% of repetitive customer conversations resolved
automatically
Help Agents Respond Faster With AI Copilot
BoldDesk AI Copilot helps support agents generate contextual replies, summarize conversations, and quickly access relevant information without switching between tools during live chat interactions.
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Generate accurate live chat replies instantly
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Summarize customer conversations automatically
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Maintain response quality across chat interactions
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Detect sentiment and urgency
Keep Customer Conversations Fast, Organized, and Efficient
Manage conversations, automate repetitive work, and maintain the visibility needed to keep customer support running efficiently.
One Inbox for Every Conversation
Unify email, live chat, Instagram, Telegram, WhatsApp, and more into one centralized support hub that helps teams respond faster without losing customer context.
Workflow Automation for Live Chat
Reduce wait times with intelligent routing, AI-assisted replies, and real-time chat management that help teams resolve customer conversations faster.
Smarter Team Collaboration
Help agents collaborate behind the scenes using private notes, internal mentions, and shared conversation visibility to resolve issues faster.
Real-Time Operational Visibility
Track live chat performance, monitor team workloads, and gain actionable real-time insights to improve support efficiency and operations.
How BoldDesk Improves Your Support Performance
Customer support is no longer just about answering chats. Teams need speed, visibility, automation, and better customer experiences to scale efficiently.
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Free Migration from any vendor
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Free Onboarding Guidance
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Transparent pricing
Routine queries automated with AI and workflows
Faster First Response Times
Agent productivity with automation and AI
Increase customer satisfaction (CSAT)
*Based on internal analysis and customer-reported improvements.
Why Growing Support Teams Choose BoldDesk
Everything your team needs to scale support efficiently without added complexity, feature restrictions, or rising software costs.
Cost-Effective Scaling
Grow your support operation without rising software costs or unexpected pricing surprises as your team expands.
No Forced Upgrades
Get the capabilities your team needs without constantly moving to higher-priced plans to unlock essential features.
AI-Powered Live Chat
Answer customer questions instantly with AI Agents while helping agents respond faster with AI Copilot.
Seamless Integrations
Integrate with your existing business tools to automate workflows and improve team collaboration.
Omnichannel Support
Manage conversations from WhatsApp, Facebook, Instagram, and live chat without switching between tools.
Hassle-Free Migration
Switch from your current help desk with minimal disruption and get your team productive faster.
All the Features You Need. One Simple Plan. No Expensive Upgrades.
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Free trial
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No card required
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No lock-ins
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No hidden costs
Features and Benefits
No of Agents
Pricing
AI Credits
Included for first 3 months
5
10
25
50
75
100
* All prices are shown in USD($).
Need pricing for 100+ agents? View our Pricing page
Recognized for Excellence by Industry Experts
Rated highly for ease of use, fast implementation, and value for money by real support teams
"With BoldDesk as the support foundation, teams improved efficiency, visibility, and response times while handling growing ticket volumes with ease."
Abhirami Asokan,
IT Operations Team Lead at IIC Lakshya
35%
Reduction in ticket resolution time
50%
Increase ticket closure rate
"BoldDesk gave us the right tools to engage customers at the service standard we expect—while reducing manual work and improving productivity across the team."
Michael Chan,
Director of Information Technology at GeoVerra
25%+
Increase in productivity
50%
Increase in self-service effectiveness
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Free Migration & Onboarding
Enterprise-Grade Security and Compliance
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SOC 2 & GDPR compliant
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AES-256 encrypted infrastructure
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SSO & IP restrictions
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Role-based access & audit logs
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HIPAA-ready workflows
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Secure cloud architecture
Frequently Asked Questions
What's included in the BoldDesk live chat trial?
You'll get full access to all BoldDesk live chat features—including website chat, AI assistance, omnichannel messaging, automation, and integrations—with no restrictions.
Am I giving up features for the lower price?
Not at all. BoldDesk includes essential live chat capabilities such as AI-powered assistance, omnichannel messaging, automation, reporting, and integrations—without feature bloat.
Why is BoldDesk more affordable than other live chat software?
No investors, no expensive overhead, and no bloated add-ons. Just a lean platform that delivers powerful live chat capabilities at a fair price.
How fast can we get started?
Most teams can deploy BoldDesk live chat in hours. Add the chat widget to your website and start engaging customers right away.
Does BoldDesk support omnichannel customer conversations?
Yes. Manage conversations from live chat, WhatsApp, Facebook, Instagram, and other channels from a unified workspace.
Can BoldDesk grow with my business?
Yes. Whether you're a small team or a growing organization, BoldDesk scales easily as your customer conversations increase.
Is migrating from another live chat platform complicated?
No. BoldDesk provides onboarding guidance, migration assistance, and a proven process to help teams switch with minimal disruption.
Can AI help manage customer conversations?
Yes. BoldDesk AI helps agents generate responses, summarize conversations, and automate routine customer interactions with AI Agents.
Cut Support Volumes and Keep Customers Happy
Let AI handle repetitive queries so your team can focus on complex issues
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Free Migration & Onboarding
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80% AI Agent Automation
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100+ Rich Features
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No credit card required
Get Started with BoldDesk
Start your free 15-day trial. No credit card required!
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One platform that covers all your customer support needs
10x Faster — Instant AI-first replies with no delays
90%+ CSAT — Customers love the speed & reliability
Enterprise-Grade Security — SOC 2, HIPAA & GDPR compliant
Trusted by global brands and growing teams alike
