CUSTOMER SERVICE MADE EASY

Knowledge at Your Fingertips

Knowledge base software keeps your self-service support materials organized and accessible to internal and external users.

Trusted by companies of all sizes

Why choose our knowledge base software?

User-friendly interface

An intuitive design simplifies navigation, reducing the learning curve for users.

25+ languages supported

A multilingual knowledge base empowers you to deliver efficient customer service across the globe in your clients’ languages.

Customize & brand

Personalize your help site by incorporating custom fonts, colors, logos, and other branding elements.

Analytics & reports

The knowledge base management system provides integrated dashboards to monitor customer self-service interactions and engagement.

Centralize repository

Easily centralize access to all documents, manuals, and other resources within the knowledge base.

Artificial intelligence

Our AI assistant suggests relevant knowledge base articles to agents, who can also interact with the AI copilot to access appropriate knowledge base solutions.

Save big with BoldDesk

Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

No of Agents: 75

‹ 50 ›

5100

All Features Included

Suite Professional

Enterprise

$749/mo

$94,512 /year

$0/mo

Don’t take our word for it

Here are a few kind words from some of our happy customers.

Read our reviews

Write a review

"A Solution That Professionalizes Customer Service in Minutes"

We are a CRM platform based in Brazil, and we previously used a GitHub project to manage customer requests. BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully. It allows our clients to open and track tickets easily.

Carlos Rafael R. Posted on Oct 9, 2024

"Complete platform for ticket management"

Excellent message management as well. Possibility of interface customization. Excellent permission management. Excellent rule management. Very comprehensive with various features. I trust in this product and I love it.

Alberto C. Posted on Aug 27, 2024

"A great product at an affordable price"

BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products. Their customer support is prompt and helpful.

John S. Posted on Jun 21, 2024

"Excellent tools to use"

The overall application functionality is good, UI/UX and the confifurations including automations all the other services are constantly working fine. When it comes to response & resolution for a support tickets it is very satisfactory.

Harsha R. Posted on May 08, 2024

Who Are We?

About BoldDesk

BoldDesk by Syncfusion has been helping businesses worldwide streamline customer support for over 25 years. Backed by a global community of developers and Fortune 500 clients, we’re committed to creating a stress-free help desk experience for teams of all sizes.

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Countries

Syncfusion has empowered developers in 100+ countries with world-class software solutions.

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Companies

Trusted by over 36,000 companies worldwide for delivering high-quality developer tools and frameworks.

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Fortune 500

Our products are used by 400+ Fortune 500 companies, ensuring reliability and scalability at an enterprise level.

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Years

With 25+ years of expertise in software development, we bring a strong foundation to customer support solutions.

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Developers

A global community of 1M+ developers relies on Syncfusion’s tools, reinforcing our commitment to innovation.

MOBILE HELP DESK

BoldDesk for mobile anywhere, anytime

A help desk in your pocket! With the BoldDesk mobile help desk app, you can serve your customers from anywhere.