AI-first Help Desk Software

Help Desk Software That Helps Teams Resolve Issues Faster

Automate repetitive workflows, centralize customer conversations, and give agents the tools to resolve issues faster without increasing operational complexity.

3X faster agent productivity with AI tools
Automate 70% of routine support tasks
Keep every customer conversation connected

SOC 2 Compliant

GDPR & HIPAA Ready

Free Migration & Onboarding

No Credit Card Required

Trusted by global brands and growing teams alike

Support Operations Should Move Faster — Not Feel Heavier

Manage conversations, automate repetitive work, and maintain the visibility needed to keep customer support running efficiently.

Respond Faster with AI

Give agents AI-powered assistance, workflow automation, and customer context directly inside your ticketing workflow so teams can respond faster with less manual effort.

One Workspace for Every Conversation

Manage email, chat, social channels, and messaging conversations from one unified workspace without losing customer history or switching between tools.

Track Team Performance

Track SLA performance, workload distribution, response times, and recurring support issues with real-time operational insights from your ticketing software across your support teams.

Automate Repetitive Support Processes

Keep support, operations, and internal teams aligned inside every ticket with automated workflows, SLA management, and collaborative coordination tools in one unified ticket management system.

Why Growing Support Teams Choose BoldDesk

Everything your team needs to scale support efficiently without added complexity, feature restrictions, or rising software costs.

Cost-Effective Scaling

Grow your support operation without rising software costs or unexpected pricing surprises as your team expands.

No Forced Upgrades

Get the capabilities your team needs without constantly moving to higher-priced plans to unlock essential features.

BoldDesk AI

Assist agents with AI Copilot and automate customer interactions with AI Agents to resolve issues faster.

Seamless Integrations

Integrate with your existing business tools to automate workflows and improve team collaboration.

Multi-Brand Management

Manage multiple brands and customer experiences from a single workspace while maintaining consistency.

Hassle-Free Migration

Switch from your current help desk with minimal disruption and get your team productive faster.

All the Features You Need. One Simple Plan. No Expensive Upgrades.

Free trial
No card required
No lock-ins
No hidden costs

Features and Benefits

No of Agents

Pricing

AI Credits

Included for first 3 months

$99 ^/month _{$1,188 billed yearly}

500 _{credits /month}

$199 ^/month _{$2,388 billed yearly}

1,000 _{credits /month}

$349 ^/month _{$4,188 billed yearly}

1,500 _{credits /month}

$499 ^/month _{$5,988 billed yearly}

2,000 _{credits /month}

$749 ^/month _{$8,988 billed yearly}

2,500 _{credits /month}

100

$999 ^/month _{$11,988 billed yearly}

3,000 _{credits /month}

* All prices are shown in USD($).

Need pricing for 100+ agents? View our Pricing page

How BoldDesk improves your support metrics

Free Migration from any vendor
Free Onboarding Guidance
Transparent pricing

Routine queries automated with AI and workflows

70 %

First response times across support teams

50 %

Agent productivity with automation and AI

3 X

Increase customer satisfaction (CSAT)

20 %

*Based on internal analysis and customer-reported improvements.

Recognized for Excellence by Industry Experts

Rated highly for ease of use, fast implementation, and value for money by real support teams

Read our reviews

"With BoldDesk as the support foundation, teams improved efficiency, visibility, and response times while handling growing ticket volumes with ease."

Read Customer Story

35%

Reduction in ticket resolution time

50%

Increase ticket closure rate

"BoldDesk gave us the right tools to engage customers at the service standard we expect—while reducing manual work and improving productivity across the team."

Read Customer Story

25%+

Increase in productivity

50%

Increase in self-service effectiveness

Free Migration & Onboarding

Enterprise-Grade Security and Compliance

SOC 2 & GDPR compliant
AES-256 encrypted infrastructure
SSO & IP restrictions
Role-based access & audit logs
HIPAA-ready workflows
Secure cloud architecture

Frequently Asked Questions

What’s included in the BoldDesk trial?

You’ll get full access to all BoldDesk features—ticketing, automation, AI support, knowledge base, and integrations—no restrictions.

Can BoldDesk grow with my business?

Yes. Whether you’re 5 agents or 100+, BoldDesk scales easily with no painful migrations.

Why is BoldDesk so affordable?

No investors, no expensive overhead, no bloated add-ons. Just a lean product with savings passed directly to you.

Will I be charged after the trial ends?

No. You only pay if you decide to continue with a plan—no hidden charges.

Am I giving up features for the lower price?

Not at all. BoldDesk includes everything you’d expect—ticketing, automation, AI tools, self-service, and integrations—without feature bloat.

How fast can we get started?

Most teams set up BoldDesk in days, not weeks. No consultants or long onboarding required.

Step Into the Future of Customer Service

Enable the BoldDesk AI Agent now and unlock powerful automation instantly.

70% AI Agent Automation
100+ Rich Features

Supports 30+ Languages
No credit card required

Help Desk Software That Helps Teams Resolve Issues Faster