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Sorting Tickets

Updated on : November 25, 2022

Tickets can be sorted using the various sorting options available on the ticket list page. Tickets can be sorted in ascending/descending order based on the following fields:

  • Creation Date
  • Modification Date
  • Reply Date
  • Response Due Date
  • Resolution Due Date
  • Priority
  • Status

 Sorting Options
Sorting Options
Sorting video tutorial

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