To add a payment card for the BoldDesk subscription, please follow the given steps:
- Go to the Admin page.
- Open the Billing and Subscription option.
- On the subscription page, select the desired billing cycle in the Choose Plan section.
- After selecting the desired billing cycle, click the Buy Now option to navigate to the purchase page.
Note: If want to buy a different plan click the Choose Plan option first to change the plan.
- On the purchase page, enter your card and billing details and select the billing cycle, update the agent seat details, and then click the Pay button.
- After the payment is authorized, the subscription will be started immediately.
Note: While updating the agent seats, you cannot reduce the agents less than the currently active agents in your subscription. To check the current active agent details, navigate to Admin > Agents. If you want to reduce the agents, then remove the current active agent and try the payment.