How to Activate, Deactivate or Delete a Help Widget

Deactivating a Help Widget

To deactivate a help widget, follow the steps below:

1. Go to the Widgets module.
2. Click on the more option menu and select Deactivate for a confirmation dialog to appear.

3. On the confirmation dialog, click on Yes, Deactivate button.

Activating a Help Widget

To activate a help widget, follow the steps below:

1. Go to the Widgets module and select Inactive tab.
2. Click the more option menu and select Activate for a confirmation dialog to appear.

3. In the confirmation dialog, click on Yes, Activate button.

Deleting Help Widget

To delete the help widget, follow the given steps below:

1. Go to the Widgets module.
2. Click the more option menu and then select Delete for a confirmation dialog to appear.

3. In the confirmation dialog ,click on Yes, Delete button.

For activating, deactivating, or deleting a widget, an agent should have the Manage settings permission assigned to his/her role. Refer to this article to know more about Roles and permission.