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Advanced Settings for Configuring Help Widget

Updated on : September 8, 2022

While using Custom CSS and Custom JS, BoldDesk allows you to customize the help widget.

To customize the Custom CSS,

Add additional CSS to override the existing styles of the help widget.

Advanced Customization Page
Advanced Customization Page

For example, you can add the style as shown below.

Style of Help Widget
Style of Help Widget


To customize the Custom JS,

Similar to Custom CSS, add the Custom JS scripts for the help widget.

Custom JP Script
Custom JP Script

For instance, you can add the custom script to hide the phone number field as shown below.

Custom Script
Custom Script


Note:

  • Any custom code you add to the widget is your responsibility. Please take care when making these modifications because they could cause an impact on your customer experience.
  • When incorporating CSS or JS, please use proper syntax.

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