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Everything you need to get started with BoldDesk.
3 Articles
Learn about ticket views, filters, ticket actions, replying to tickets, notes, insights, and activity history.
29 Articles
Learn how to organize contacts and contact groups to provide better customer service.
17 Articles
Configure custom emails and email templates and manage email notifications.
12 Articles
Following these tips and tricks will increase customer service productivity and improve customer experience.
8 Articles
Automate repeating tasks and save time using auto-assignments, event triggers, time triggers, and SLAs.
6 Articles
Get started with developer APIs and webhooks to build exactly what you need.
7 Articles
Configure ticket fields and forms, SLAs, CSAT surveys, customer portals, auto-assignments, and general settings.
37 Articles
Integrate with your favorite tools and apps to simplify your workflow.
8 Articles
Analyze your data with reports and dashboards.
8 Articles
Find quick solutions to common issues.
4 Articles
Manage your accounts, subscriptions, invoices, and payments.
6 Articles
Check out the latest features for the BoldDesk.
