--- title: "BoldDesk Free for 2 Months for Syncfusion Customers" description: "Syncfusion customers get BoldDesk free for 2 months: unlimited human agents, 1,000 AI credits and free migration. AI help desk from the Syncfusion team." url: "https://www.bolddesk.com/syncfusion-offers" last_updated: 2026-11-03 --- Exclusive for Syncfusion Customers # Free AI-First Customer Service Software with Unlimited Human Agents Your 2 free months come with 1,000 AI credits and everything your team runs support on: Ticketing, Live Chat, AI Agents, WhatsApp, Workflow Automation, Reports and CSAT Surveys. [Claim Your Free Account](https://app.bolddesk.com/signup/syncfusion-offers) [Book a Demo](https://www.bolddesk.com/request-demo) - No credit card required - Unlimited human agents - 1,000 AI credits - Free migration ## Syncfusion customer offer **$0** for 2 months For paid and Community License holders. Applied automatically when you sign up from this page. [Claim Your Free Account](https://app.bolddesk.com/signup/syncfusion-offers) ### Included in your free months - Unlimited human agents - 1,000 AI credits for your AI agents - Unlimited tickets and articles - Email, live chat, WhatsApp and social channels - Knowledge base and customer portal - Workflow automation and SLAs - Free migration from your current help desk - Guided onboarding Trusted by Companies of all Sizes - **Backed by Syncfusion** The company behind BoldDesk - **25+** Years in business - **80%** Of the Fortune 500 use Syncfusion software - **41K+** Companies worldwide - **SOC 2 Type 2** GDPR compliant - **HIPAA** With a signed BAA - **99.9%** Uptime SLA Enterprise Ready ## Built for the Scale and Scrutiny of Enterprise Support From a five-person startup to a global support organization: the controls, compliance and support large teams need, without per-seat pricing. [Talk to Our Enterprise Team](https://www.bolddesk.com/request-demo) [View Security & Compliance](https://www.bolddesk.com/legal/security) - ### Certified security SOC 2 Type 2 certified, GDPR and TX-RAMP Level 2. HIPAA with a signed BAA on Enterprise AI. - ### Access control Audit logs on every plan, SSO and two-factor authentication from Momentum AI, IP restriction and data redaction on Enterprise AI. - ### Choose your data region Store your data in the US, EU (Netherlands), India or Australia, on Google Cloud and Microsoft Azure. - ### Unlimited human agents Add every agent, team lead and specialist at no seat cost. Pricing follows the AI work, not headcount. - ### Multi-brand support Run several brands, help centers and knowledge bases from one account on Enterprise AI. - ### Fits your stack Salesforce, HubSpot, Jira, Microsoft Teams and Slack, plus webhooks, a REST API and an MCP server. - **99.9%** Uptime SLA - **3M+** Tickets migrated - **24x7** Email support - **CSM** Customer success manager on Enterprise AI ## A Team of AI Agents That Covers Every Part of Support One agent talks to customers, one works quietly on every ticket, and one helps your people write better replies. They share your knowledge, your rules, and one credit balance. ### Support Agent Talks to customers and resolves requests on any channel. ### Resolves Requests End to End, Then Steps Aside When a Person Is Needed. Trained on your knowledge base and past tickets from day one. It answers, checks accounts, and completes tasks, and hands off with a full summary when confidence is low or the customer asks for a human. - [Explore](https://www.bolddesk.com/support-agent) ![BoldDesk AI Support Assistant replying to a customer ticket about a VPN sign-in failure after a password change](https://www.bolddesk.com/wp-content/uploads/2026/10/home-support-agent.webp) ### Background Agent Triages, tags, and routes every ticket without a prompt. ### Every Ticket Triaged on Arrival. Background Agents run on every new ticket and message. They predict type, category, and priority, spot frustrated customers, merge duplicates, and route work to the right person, before anyone opens the queue. - [Explore](https://www.bolddesk.com/background-agent) ![BoldDesk Financial Agent adding a private note that reviews a Finance access issue and recommends next steps](https://www.bolddesk.com/wp-content/uploads/2026/10/home-background-agent.webp) ### Assist Agent Drafts, polishes, and translates replies for your team. ### Better Replies From Your Team, in Half the Time. For the 10% that need a person, Assist Agent works inside the ticket and chat editors. It drafts from the customer’s history and your knowledge, adjusts tone, and translates, so your agents review instead of writing from scratch. - [Explore](https://www.bolddesk.com/assist-agent) ![BoldDesk AI Copilot panel identifying a printer issue and suggesting a fix, with a Use as reply option](https://www.bolddesk.com/wp-content/uploads/2026/10/home-assist-agent.webp) ### Skills Ready-made abilities that teach agents how to handle a task. ### Teach Agents a Task Once. They Handle It Every Time. A skill packages the instructions, policies, and steps for one kind of request, like a billing dispute or an access reset. Start from the skill library or industry templates, adjust to your rules, and assign skills to any agent. - [Explore](https://www.bolddesk.com/skills) ![BoldDesk Skills page listing reusable agent skills with their status and number of linked agents](https://www.bolddesk.com/wp-content/uploads/2026/10/home-skills.webp) ### API Tools & MCP Connect agents to any system so they can read and act on live data. ### Agents That Do the Work, Not Just Answer. Connect any REST API or MCP server so agents can look up orders, update subscriptions, or create issues in your own systems. Add an approval step wherever you want a person to sign off. - [Explore](https://www.bolddesk.com/ai-actions-and-mcp) ![BoldDesk MCP Servers list showing GitHub, Jira, Confluence and Salesforce servers and their status](https://www.bolddesk.com/wp-content/uploads/2026/10/home-mcp-server.webp) Full Support Platform ## Everything Your Support Team Needs, With AI Built In Ticketing, live chat, knowledge base, workflows, SLAs and reporting in one product. AI agents work inside the same modules your team uses every day. ### [Ticketing](https://www.bolddesk.com/help-desk-ticketing-system) Manage, prioritize and resolve every request in one shared inbox. *AI* Background Agent sets type, priority and category on arrival and merges duplicates. ### [Live Chat](https://www.bolddesk.com/live-chat-software) Talk to customers in real time on your website and in your app. *AI* Support Agent answers first and hands off to a person with the conversation summarized. ### [Omnichannel](https://www.bolddesk.com/omnichannel-customer-service) Email, chat, WhatsApp, voice, SMS, Teams, Slack and social in one history. *AI* The same agents, skills and rules work on every channel. ### [Knowledge Base](https://www.bolddesk.com/knowledge-base-software) Public and private help centers, multi-brand and versioned with approvals. *AI* Agents answer from your articles, and resolved tickets can become new articles. ### [Workflow Automation](https://www.bolddesk.com/help-desk-automation) Rules, triggers, routing and time-based automations. *AI* Call an AI agent on any ticket condition and turn its output into fields, notes or replies. ### [Reports & Analytics](https://www.bolddesk.com/reporting-analytics) Dashboards for SLAs, team performance and customer satisfaction. *AI* AI analytics show what AI resolved, where it handed off and the credits it used. Omnichannel ## One Platform for All Your Support Needs Handle all customer conversations in one unified inbox, via any of these channels. - Every conversation in one history, whatever the channel - AI agents answer on every channel with the same skills - Routing, SLAs and reports across all of them ![Omnichannel customer support dashboard unifying conversations from social media, messaging apps, and chat channels.](https://www.bolddesk.com/wp-content/uploads/2026/07/July21-1/one-platform.webp) - [Email to ticket Every email becomes a ticket](https://www.bolddesk.com/email-ticketing-system) - [Live Chat Real-time chat on site and app](https://www.bolddesk.com/live-chat-software) - [Microsoft Teams Support and AI agents inside Teams](https://www.bolddesk.com/integrations/microsoft-teams) - [Slack Support and AI agents inside Slack](https://www.bolddesk.com/integrations/slack) - [Voice Calls through Aircall, Ringover and Twilio](https://www.bolddesk.com/integrations/voice) - [SMS Text messages via Twilio](https://www.bolddesk.com/integrations/sms-via-twilio) - [WhatsApp WhatsApp Business conversations](https://www.bolddesk.com/integrations/whatsapp) - [Instagram Direct messages and mentions](https://www.bolddesk.com/integrations/instagram) - [Facebook Messenger and page messages](https://www.bolddesk.com/integrations/facebook) - [Telegram Telegram bot conversations](https://www.bolddesk.com/integrations/telegram) - [LINE LINE official account messages](https://www.bolddesk.com/integrations/line) - [More channels and apps Web widgets, web forms, Gupshup and more](https://www.bolddesk.com/integrations) Compare Before You Commit ## How BoldDesk Compares with Zendesk, Freshdesk and Zoho Desk The answers that decide it, side by side. Prices in USD, billed yearly. | Plans billed yearly | ![BoldDesk](https://www.bolddesk.com/wp-content/uploads/2026/02/bolddesk-logo-color.svg) BoldDesk Best value | Zendesk [BoldDesk vs Zendesk](https://www.bolddesk.com/alternative/zendesk) | Freshdesk [BoldDesk vs Freshdesk](https://www.bolddesk.com/alternative/freshdesk) | Zoho Desk [BoldDesk vs Zoho Desk](https://www.bolddesk.com/alternative/zoho-desk) | | --- | --- | --- | --- | --- | | Price | From $99 to $999/month for the whole team | $55 to $115 per agent/month | $19 to $89 per agent/month | $7 to $40 per user/month | | Yearly cost for 100 human agents | $0 | $138,000 | $106,800 | $48,000 | | Pricing model | Pay only for AI. Unlimited human agents free | Pay for both AI and per human agent | Pay for both AI and per human agent | Pay for both AI and per human agent | | AI agents | Included in plan credits | 5 to 10 resolutions per agent, then $1.50 to $2.00 each | 500 sessions, then $49 per 100 | Enterprise plan only | | AI help for human agents | Assist Agent included with AI credits | Copilot add-on, $50 per agent/month | Copilot add-on, $29 per agent/month | Zia on Professional and Enterprise | | Chat, messaging and social | Included from Momentum AI | Included in Suite plans | Separate Freshdesk Omni product | Included from Standard | | Migration | Free, done by our experts | Self-serve or paid services | Self-serve or paid services | Self-serve or paid services | | Free trial | 15 days, no card | 14 days | 14 days | 15 days | [Switch for free](https://www.bolddesk.com/migration) Competitor prices are public list prices in USD as of October 2026 and may change. All trademarks belong to their owners. After Your Free Months ## Simple Plans. Unlimited Human Agents on Every One. Keep going on the plan that fits, or cancel. You pay for the AI work, not for seats. - Startups and small teams ### Scale AI AI-first email and self-service support **$99** /month billed yearly · $116 billed monthly - Unlimited human agents - 500 AI credits a month Includes - Email AI Agent and ticketing - Knowledge base - Workflow automation - Custom fields, views, status - Web widgets and forms - Growing and mid-market teams Most popular ### Momentum AI AI on every channel, with routing and SLAs **$499** /month billed yearly · $587 billed monthly - Unlimited human agents - 1,000 AI credits a month Everything in Scale AI, plus: - AI Agent on chat, WhatsApp, social and SMS - Auto-assignment - Multiple SLAs and escalations - CSAT surveys - Custom roles - Enterprises and regulated industries ### Enterprise AI Multi-brand, compliance and advanced reporting **$999** /month billed yearly · $1,175 billed monthly - Unlimited human agents - 2,500 AI credits a month Everything in Momentum AI, plus: - Multi-brand help desk and KB - HIPAA compliance - Ticket approvals - Agent shifts - Custom dashboards and scheduled reports Yearly billing costs about 15% less than monthly. Extra AI credits are $40 per 1,000. Unlimited human agents are subject to our fair usage policy. [See Plans and Pricing](https://www.bolddesk.com/pricing) Built by Syncfusion ## From the Team You Already Trust BoldDesk is built by Syncfusion, on the same engineering behind the components and reports your team ships with. - **Free** Migration - **Free** Onboarding - **30 Days** Money-Back Guarantee - **99.9%** Uptime SLA [Talk to Migration Expert](https://www.bolddesk.com/migration) 1. 01 ### Proven foundation Built on battle-tested Syncfusion technology trusted by 41K+ companies — proven engineering we reuse to build faster, cheaper, and reliably. 2. 02 ### Explore Your Options After the Free Offer Before your promotional access ends, review BoldDesk's available plans and choose an option that fits your ongoing support requirements. [View Pricing Plans](https://www.bolddesk.com/pricing) 3. 03 ### A partner that stays Syncfusion has built and supported business software for 25+ years. That backing is behind every BoldDesk release, so the help desk you choose today keeps getting better. Customers ## Backed by Syncfusion, Trusted by 41K+ Companies 4.5/5 on G2 · Fall 2026 Leader, Momentum Leader, Best Est. ROI, Fastest Implementation [Read Reviews](https://www.g2.com/products/bolddesk/reviews#reviews) - [> "BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products." **John S** Head of Customer Support Ethos Beauty Partners](https://www.g2.com/products/bolddesk/reviews/bolddesk-review-9784683) - [> "The overall application functionality is good, UI/UX and the configurations including automations all the other services are constantly working fine." **Harsha R** Support Team Lead LTIMindtree](https://www.g2.com/products/bolddesk/reviews/bolddesk-review-9622891) - [> "BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully." **Carlos R** VP of Operations Movisis Tecnologia Limited](https://www.g2.com/products/bolddesk/reviews/bolddesk-review-10307535) - [> "BoldDesk provided an all-in-one solution that saves time and reduces redundancy, improving the user experience and shortening ticketing time by 50%." **Amy** Syncfusion](https://www.bolddesk.com/customers/syncfusion) - [> "Almost overnight, a problem that I've been fighting with every other day went away." **Mike Omiccioli** Apexa iQ](https://www.bolddesk.com/customers/apexaiq) - [> "I didn't know BoldDesk one year ago, and I have discovered a very good solution. Easy to integrate. The API is very well documented" **Luc Fombonne** ioteecs](https://www.bolddesk.com/customers/ioteecs) ## Frequently Asked Questions Who is eligible for this benefit? This benefit is exclusively applicable to Syncfusion customers: paid subscription license holders, encompassing all Essential Studio, Bold BI, Bold Reports, and BoldSign customers, and Syncfusion Community License holders. What does the offer include? 2 months of BoldDesk free, with unlimited human agents, unlimited tickets and 1,000 AI credits for your account. Is the offer for small teams or large organizations? Both. Human agents are unlimited, so a Community License holder, a startup and an enterprise support team get the same offer. Large teams can book a demo for a guided rollout, free migration and onboarding. Is BoldDesk ready for our security and compliance review? BoldDesk is SOC 2 Type 2 certified, GDPR compliant and TX-RAMP Level 2, with HIPAA and a signed BAA on Enterprise AI. You choose where your data is stored: US, EU, India or Australia. See [security and compliance](https://www.bolddesk.com/legal/security) for details. How do I claim this offer? Click [Claim Your Free Account](https://app.bolddesk.com/signup/syncfusion-offers) on this page and create your BoldDesk account. The 2-month offer is applied automatically when you sign up if you are eligible. Can I combine this offer with another discount? No. This offer cannot be combined with any other offers or discounts. What happens when I use all 1,000 AI credits? Your human agents keep working with no interruption. To keep your AI agents answering, add credits or choose a paid plan. View [pricing details](https://www.bolddesk.com/pricing) here. What happens after the 2-month free period is over? The BoldDesk team will contact you before your free period is over. You will be given the option to pay for a continued subscription. If you do not wish to convert your subscription to a paid plan, you can cancel it. No credit card is needed to sign up, so nothing is charged automatically. What will be the renewal price after the free period is over? Your subscription will renew at BoldDesk’s regular price, with unlimited human agents on every plan. If you choose a yearly payment plan, that price is about 15% lower than the monthly payment plan. What if my Syncfusion license expires during the 2 months of this BoldDesk benefit? You can keep using BoldDesk for the full 2-month period. I am already paying for BoldDesk. Am I eligible? No, unfortunately, you are not eligible for this offer, as it is only available to new customers. What terms and conditions will apply? The BoldDesk EULA applies. You must adhere to all applicable terms, and any violation may result in termination of your free BoldDesk plan. ## Your Free 2 Months Start Today Unlimited human agents and 1,000 AI credits for Syncfusion customers. No credit card required. [Claim Your Free Account](https://app.bolddesk.com/signup/syncfusion-offers) [Book a Demo](https://www.bolddesk.com/request-demo)