---
title: "TX RAMP Level 2 Compliance Certification | BoldDesk"
description: "BoldDesk maintains TX-RAMP Level 2 certification, ensuring secure cloud compliance, verified controls, and trusted protection for Texas state agency data."
url: "https://www.bolddesk.com/legal/tx-ramp-level-2"
last_updated: 2026-10-20
---

# TX-RAMP Level 2

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-   TX-RAMP Level 2 Certification

BoldDesk maintains TX-RAMP Level 2 Certification. The Texas Risk and Authorization Management Program (TX-RAMP) is a program managed by the Texas Department of Information Resources. Specifically, TX-RAMP reviews the security controls of cloud products and services that transmit data to or on behalf of Texas state agencies. Cloud providers must comply with the applicable TX-RAMP framework and complete continuous monitoring requirements to maintain certification.

## **TX-RAMP FAQs**

What is TX-RAMP?

It is a program managed by the Texas DIR that reviews and monitors security measures taken by cloud providers.  

Is BoldDesk a cloud provider?

[Section 2054.0593(a)](https://texas.public.law/statutes/tex._gov't_code_section_2157.007?__cf_chl_tk=zj3cSeV_.O8tJk3NG4lka6.RfkDkwCfVRhpdkgkOos4-1768240194-1.0.1.1-Q9FL.HBB.3mHbKdY0jgOhPJGBh_xyVDYG5g6IUNFQxI) defines cloud computing services as having the meaning assigned by Special Publication 800-145 issued by the US Department of Commerce National Institute of Standards and Technology. This definition includes SaaS products within scope. As BoldDesk is a SaaS product, we fall under the scope of TX-RAMP's definition of ‘cloud provider.’

What level of TX-RAMP does BoldDesk have?

BoldDesk maintains a TX-RAMP Level 2 Certification. This is the minimum level required for cloud computing services that may process, store, or transmit any state agency data which has been determined to be confidential or have a moderate to high impact information resource.  

How can I verify BoldDesk’s TX-RAMP Certification?

You can verify any company’s TX-RAMP Certification by reviewing the list of TX-RAMP Certified Cloud Products published on DIR Texas website: [https://dir.texas.gov/resource-library-item/tx-ramp-certified-cloud-products](https://dir.texas.gov/resource-library-item/tx-ramp-certified-cloud-products)  

Who can I contact if I have any questions on BoldDesk’s TX-RAMP Level 2 Certification?

Please feel free to submit an email to legal@syncfusion.com for any questions regarding our TX-RAMP Level 2 Certification.