---
title: "LINE Integration for Customer Support Teams | BoldDesk"
description: "BoldDesk integrates LINE messages, enabling agents to manage interactions effortlessly through a centralized platform."
url: "https://www.bolddesk.com/integrations/line"
last_updated: 2026-07-22
---

# BoldDesk® + LINE Integration

Utilize BoldDesk® with LINE to streamline conversations and improve customer engagement for quicker support delivery.

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![LINE Integration](https://www.bolddesk.com/wp-content/uploads/2026/05/bolddesk-line-integration.svg)

![Integrate LINE to Elevate Customer Engagement](https://www.bolddesk.com/wp-content/uploads/2026/05/integrate-line-to-elevate-customer-engagement.svg)

## Integrate LINE to Elevate Customer Engagement

-   Set up LINE integration in BoldDesk® quickly using only a channel ID and channel secret.
-   Enhance customer engagement by exchanging a variety of content types in LINE – such as text, images, audio and video.

## Support for Multiple LINE Accounts

-   Integration includes support for multiple LINE accounts, enabling centralized management of communications across different brands.
-   Each LINE account can be assigned to a specific brand, promoting clear and targeted customer interactions.

![Support for Multiple LINE Accounts](https://www.bolddesk.com/wp-content/uploads/2026/05/support-for-multiple-line-accounts.svg)

![Utilize BoldDesk Features to Enhance Efficiency](https://www.bolddesk.com/wp-content/uploads/2026/05/utilize-bolddesk-features-to-enhance-efficiency.svg)

## Utilize BoldDesk® Features to Enhance Efficiency

-   Leverage the capabilities of AI agents to enhance support functions and efficiently address customer inquiries.
-   Offer a cordial welcome to your customers with an automated greeting message, and ensure they stay informed by using an automated away message during non-business hours.
-   Gather valuable customer feedback to enhance support and satisfaction upon resolving a chat.

## For more information on how to get started with the LINE integration

-   [Installing And Configuring The LINE App](https://support.bolddesk.com/kb/article/20574/admin-guide-line-integration-with-bolddesk)

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-   100+ Rich Features

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![Help desk software interface showing ticket updates with multi-channel icons for Facebook, WhatsApp, and Slack.](https://www.bolddesk.com/wp-content/uploads/2026/01/footer-image.webp)