---
title: "Aircall Integration with BoldDesk | Marketplace"
description: "Integrate Aircall with BoldDesk to make and receive support calls, manage call logs, track call history, and enhance customer interactions efficiently."
url: "https://www.bolddesk.com/integrations/aircall"
last_updated: 2026-07-28
---

# BoldDesk + Aircall Integration

Manage customer calls directly from BoldDesk.

[Try For Free](https://app.bolddesk.com/signup?)

[Book Free Demo](https://www.bolddesk.com/request-demo)

![BoldDesk + Aircall Integration](https://www.bolddesk.com/wp-content/uploads/2026/01/bolddesk-aircall-integration.svg)

## Why Integrate Aircall with BoldDesk?

-   Enhance support quality with efficient call management.

-   Improve customer management with real-time monitoring capabilities.

-   Simplify communication processes and boost organizational efficiency.

![Aircall call tracking dashboard displaying caller information and support conversation records](https://www.bolddesk.com/wp-content/uploads/2026/07/Make-and-Receive-Calls-from-BoldDesk@2x_11zon.webp)

## Make and Receive Calls from BoldDesk®

-   Agents can directly make and receive calls within BoldDesk®.

-   Seamlessly conduct conference calls with multiple clients.

-   Easily transfer calls to the appropriate teams or agents.

-   Assign multiple agents to a single IVR number for effective call handling.

## Track All Your Conversations

-   Agents can access call history directly from BoldDesk®.

-   Automatically generate tickets and activities for outbound, inbound, missed calls, and voicemail.

-   Agents can access complete call details, including call recording and voice messages.

-   Offers call transcriptions, giving agents direct access to conversation logs within tickets.

![Track conversations with call history and details in BoldDesk.](https://www.bolddesk.com/wp-content/uploads/2026/01/track-conversations-call-history-bolddesk.webp)

![Link Aircall IVR numbers for ticket creation and faster resolution.](https://www.bolddesk.com/wp-content/uploads/2026/01/link-aircall-ivr-numbers-automatic-ticket-creation.webp)

## Categorize Your Conversations

-   Link Aircall IVR numbers to customize your brand and categorize calls for automatic ticket creation.

-   Assign IVR numbers to specific groups or departments to speed up ticket resolution.

## For more information on how to get started with the Aircall integration

[Set up of Aircall integration with BoldDesk](https://support.bolddesk.com/kb/article/17566/how-to-setup-aircall-integration-with-bolddesk)

[Managing of phone calls with Aircall](https://support.bolddesk.com/kb/article/17851/how-to-manage-aircall-phone-calls-in-bolddesk)

Test out all the features of BoldDesk

## Start your 15-day free trial with instant access

-   No credit card required

-   Easy setup

-   80% AI Agent Automation

-   100+ Rich Features

[Try For Free](https://app.bolddesk.com/signup?)

![Help desk software interface showing ticket updates with multi-channel icons for Facebook, WhatsApp, and Slack.](https://www.bolddesk.com/wp-content/uploads/2026/01/footer-image.webp)