--- title: "Help Desk Integrations | BoldDesk by Syncfusion" description: "BoldDesk helps to integrate with your favorite tools and apps, allowing you to simplify workflows, reduce data clutter, and increase your productivity." url: "https://www.bolddesk.com/integrations" last_updated: 2026-10-16 --- # Integrate BoldDesk with Your Favorite Apps Integrate with your favorite tools and apps, to simplify your workflow, reduce data clutter, and increase your productivity. [Get Started Now](https://app.bolddesk.com/signup?) ## Filter - ![Integrate Jira with BoldDesk for issue tracking and support management.](https://www.bolddesk.com/wp-content/uploads/2026/04/Jira.svg) ### JIRA Link JIRA issue with BoldDesk Tickets and sync them. [Explore](https://www.bolddesk.com/integrations/jira) - ### Salesforce CRM View customer data and sync them between Salesforce CRM and BoldDesk. [Explore](https://www.bolddesk.com/integrations/salesforce) - ![Azure DevOps logo](https://www.bolddesk.com/wp-content/uploads/2026/04/Azure.svg) ### Azure DevOps Link Azure DevOps work items with BoldDesk tickets and sync them. [Explore](https://www.bolddesk.com/integrations/azure-devops) - ![Connect Microsoft Teams with BoldDesk for collaboration and support.](https://www.bolddesk.com/wp-content/uploads/2026/04/Teams.svg) ### Microsoft Teams Connect with Microsoft Teams and notify a message in a chat and channel. [Explore](https://www.bolddesk.com/integrations/microsoft-teams) - ![Integrate Slack with BoldDesk for team collaboration and support.](https://www.bolddesk.com/wp-content/uploads/2026/04/Slack.svg) ### Slack Connect with Slack and notify a message in chat and channel. [Explore](https://www.bolddesk.com/integrations/slack) - ![Integrate HubSpot CRM with BoldDesk for customer relationship and support management.](https://www.bolddesk.com/wp-content/uploads/2026/04/Hubspot.svg) ### HubSpot View contacts, companies and deals in BoldDesk. [Explore](https://www.bolddesk.com/integrations/hubspot) - ![Integrate Pipedrive with BoldDesk for customer and sales support management.](https://www.bolddesk.com/wp-content/uploads/2026/01/Pipedrive.svg) ### Pipedrive View and Manage Pipedrive contacts, companies and deals from BoldDesk. [Explore](https://www.bolddesk.com/integrations/pipedrive) - ![Integrate Shopify with BoldDesk for e-commerce customer support](https://www.bolddesk.com/wp-content/uploads/2026/04/Shopify.svg) ### Shopify Connect to your Shopify store and display customer order information. [Explore](https://www.bolddesk.com/integrations/shopify) - ![WooCommerce.](https://www.bolddesk.com/wp-content/uploads/2026/04/Woocommerce-150x111.webp) ### WooCommerce Connect WooCommerce store and display customer and order information. [Explore](https://www.bolddesk.com/integrations/woocommerce) - ![Integrate Stripe with BoldDesk for payment processing and subscription management.](https://www.bolddesk.com/wp-content/uploads/2026/04/Stripe.svg) ### Stripe Access Stripe subscriptions, payments, and invoices in BoldDesk. [Explore](https://www.bolddesk.com/integrations/stripe) - ### Asana Create, link and sync Asana tasks with tickets. [Explore](https://www.bolddesk.com/integrations/asana) - ### Aircall Track and manage phone calls as tickets. [Explore](https://www.bolddesk.com/integrations/aircall) - ![Microsoft Entra ID logo.](https://www.bolddesk.com/wp-content/uploads/2026/04/Entra-id.webp) ### Microsoft Entra ID (Azure AD) Sync users from Microsoft Entra ID into BoldDesk. [Explore](https://www.bolddesk.com/integrations/microsoft-entra-id) - ### Twilio Seamlessly manage Twilio calls, recordings, and logs directly within BoldDesk®. [Explore](https://www.bolddesk.com/integrations/twilio) - ![Integrate Zapier with BoldDesk to automate customer support workflows.](https://www.bolddesk.com/wp-content/uploads/2026/04/Zapier.svg) ### Zapier Automate your workflow by connecting your most- used apps via Zapier. [Explore](https://www.bolddesk.com/integrations/zapier) - ![Integrate Microsoft Teams with BoldDesk for collaboration and support.](https://www.bolddesk.com/wp-content/uploads/2026/04/Ms-teams-meeting.svg) ### MS Teams Meeting Schedule and manage meetings from BoldDesk. [Explore](https://www.bolddesk.com/integrations/microsoft-teams-meeting) - ### Office 365 Calendar Sync tasks with Office 365 Calendar. [Explore](https://www.bolddesk.com/integrations/office-365-calendar) - ### Calendly Enable customers to schedule Calendly meetings through BoldDesk’s live chat widget. [Explore](https://www.bolddesk.com/integrations/calendly) - ![Ringover logo](https://www.bolddesk.com/wp-content/uploads/2026/04/Ringover.svg) ### Ringover Make and receive calls directly from BoldDesk. [Explore](https://www.bolddesk.com/integrations/ringover) - ![Exotel logo.](https://www.bolddesk.com/wp-content/uploads/2026/04/Exotel.webp) ### Exotel Track and manage phone calls as tickets. [Explore](https://www.bolddesk.com/integrations/exotel) - ### Ozonetel Make and receive calls in BoldDesk® and manage them as support tickets. [Explore](https://www.bolddesk.com/integrations/ozonetel) - ### Facebook Enhance customer engagement seamlessly with BoldDesk Facebook Integration. [Explore](https://www.bolddesk.com/integrations/facebook) - ![Instagram Direct Messages.](https://www.bolddesk.com/wp-content/uploads/2026/04/Instagram-dm.webp) ### Instagram Connect with Instagram Direct and enhance customer engagement. [Explore](https://www.bolddesk.com/integrations/instagram) - ### Telegram Connect with us on Telegram for quick and seamless customer support! [Explore](https://www.bolddesk.com/integrations/telegram) - ### WhatsApp (Meta Cloud API) Enhance customer engagement with BoldDesk WhatsApp integration. [Explore](https://www.bolddesk.com/integrations/whatsapp) - ### WhatsApp (Twilio) Enhance customer interactions through BoldDesk® WhatsApp integration via Twilio. [Explore](https://www.bolddesk.com/integrations/twilio-whatsapp) - ### WhatsApp (Gupshup) Seamlessly Integrate BoldDesk with WhatsApp Using Gupshup to Elevate Customer Engagement. [Explore](https://www.bolddesk.com/integrations/gupshup-whatsapp) - ### SMS (Twilio) Effortlessly integrate SMS with BoldDesk via Twilio to send and receive messages directly through chat. [Explore](https://www.bolddesk.com/integrations/sms-via-twilio) - ### LINE Utilize BoldDesk® with LINE to streamline conversations and improve customer engagement for quicker support delivery. [Explore](https://www.bolddesk.com/integrations/line) - ### KrispCall Make and receive calls and SMS from KrispCall. [Explore](https://www.bolddesk.com/integrations/krispcall) - ![Integrate Microsoft OneDrive with BoldDesk for file sharing and document access.](https://www.bolddesk.com/wp-content/uploads/2026/04/One-drive.svg) ### Microsoft OneDrive Access files from OneDrive and attach them to tickets and knowledge base articles. [Explore](https://www.bolddesk.com/integrations/onedrive) - ![Integrate Google Drive with BoldDesk for file sharing and document access.](https://www.bolddesk.com/wp-content/uploads/2026/04/Google-drive.svg) ### Google Drive Access files from Google Drive and attach them to tickets and knowledge base articles. [Explore](https://www.bolddesk.com/integrations/google-drive) - ![Integrate Dropbox with BoldDesk for file storage and document sharing.](https://www.bolddesk.com/wp-content/uploads/2026/04/Dropbox.svg) ### Dropbox Access files from Dropbox and attach them to tickets and knowledge base articles. [Explore](https://www.bolddesk.com/integrations/dropbox) - ![Automatically merge related support tickets.](https://www.bolddesk.com/wp-content/uploads/2026/04/Auto-Merge-Tickets-150x150.webp) ### Auto-Merge Tickets Automatically merge duplicate tickets created within certain time frame. [Explore](https://www.bolddesk.com/integrations/auto-merge-ticket) - ### PagerDuty Create and manage incidents, notify critical issues via PagerDuty. [Explore](https://www.bolddesk.com/integrations/pagerduty) - ![Integrate Mailchimp with BoldDesk for email marketing and customer engagement.](https://www.bolddesk.com/wp-content/uploads/2026/04/Mailchimp.svg) ### MailChimp View and manage MailChimp campaigns from BoldDesk. [Explore](https://www.bolddesk.com/integrations/mailchimp) - ### BoldSign Connect BoldSign to send, track, and manage eSignatures. [Explore](https://www.bolddesk.com/integrations/boldsign) - ![Manage integrations and connected apps in BoldDesk.](https://www.bolddesk.com/wp-content/uploads/2026/04/Custom-apps.svg) ### Custom Apps Brings customer data from the third-party apps and displays it on the ticket sidebar to provide more context. [Explore](https://www.bolddesk.com/integrations/custom-apps) - ![Make integration.](https://www.bolddesk.com/wp-content/uploads/2026/04/logo.webp) ### Make Automate your workflow by connecting numerous apps via Make. [Explore](https://www.bolddesk.com/integrations/make) - ### AWS CloudWatch Track and manage alerts through tickets [Explore](https://www.bolddesk.com/integrations/aws-cloudwatch) - ### Google Calendar Sync tasks with Google Calendar. [Explore](https://www.bolddesk.com/integrations/google-calendar) - ### Google Meet Schedule and manage Google meetings directly from BoldDesk. [Explore](https://www.bolddesk.com/integrations/google-meet) - ### Zoom Meeting Schedule and manage Zoom meetings directly from BoldDesk. Soon Beyond the app list ## Connect Anything Else If the app you use isn’t listed above, you can still connect it: without code through Zapier or Make, or directly through the BoldDesk REST API, webhooks and MCP server. - ### Zapier and Make Connect BoldDesk to thousands of other apps without writing code, using the Zapier and Make app directories. [Zapier integration](https://www.bolddesk.com/integrations/zapier) - ### REST API and webhooks Create and update tickets, contacts and other records from your own systems, and receive webhook events when they change. [API documentation](https://developer.bolddesk.com/api) - ### MCP server Let AI assistants such as Claude, ChatGPT, Microsoft Copilot and GitHub Copilot work with your BoldDesk data through the BoldDesk MCP server. [MCP server documentation](https://developer.bolddesk.com/mcp-server)