--- title: "G2 Customer Service Software Deal | BoldDesk" description: "15% off G2 exclusive on SaaS help desk software with ticketing system and knowledge base software. Try it for free." url: "https://www.bolddesk.com/g2-deal" last_updated: 2026-10-29 --- Exclusive Offer for the G2 Visitors # Smart Customer Service Software for Every Business Get 15% off for first year. Use code G2SAVE15  ![copy](https://www.bolddesk.com/wp-content/uploads/2024/05/d490bcd5-copy.svg) [Claim Your Offer](https://app.bolddesk.com/signup?) [Book Free Demo](https://www.bolddesk.com/request-demo) [![Coupon Icon](https://www.bolddesk.com/wp-content/external/cdn-devwebsite-bolddesk/2025/10/58962570-ticket-icon.svg) How to apply the coupon? ![Right Arrow](https://www.bolddesk.com/wp-content/external/cdn-devwebsite-bolddesk/2025/10/4a016416-arrow-narrow-right.svg)](https://support.bolddesk.com/kb/article/21607/how-to-apply-coupon-codes-when-purchasing-bolddesk) - No credit card required - Cancel anytime ![Promotional banner for G2 deal featuring BoldDesk branding, discount offer details, and a visually appealing background with bold typography](https://www.bolddesk.com/wp-content/uploads/2025/12/30b7d277-g2-banner-image@2x-1.webp) * * * Trusted by companies of all sizes ![Money back guarantee](https://www.bolddesk.com/wp-content/uploads/2022/09/30-days-money-back-guarantee-1.svg) ## 30 Days money back guarantee, no questions asked Not fully satisfied with BoldDesk? We will refund 100% of your money within 30 days from the day of your purchase. Email support@bolddesk.com and we will refund immediately. ## Everything You Need to Run Modern Customer Support The complete AI-first support platform — ticketing, live chat, omnichannel messaging, knowledge base, automation, reporting, and integrations — in three simple plans with unlimited human agents. Ticket Management - Unlimited Tickets - Email to Tickets - Ticket History - Ticket Tags - Message Tags - Canned Responses - Split Tickets - Clone Tickets - Related Tickets - Parent-Child Tickets - Time Tracking – Manual - Spam Tickets - Suspended Tickets - Delete Tickets - Private Tickets - Ticket Insights - Ticket Worklog - Edit & Delete Message - Export Tickets - Embedded Web Widgets - Embedded Web Forms - Time Tracking – Auto - Merge Ticket - Lock Ticket - Ticket Access Scope - Email Notification - In-App Notification - Agent Signature - Bulk Edit - Ticket Sharing - Forward Ticket - Convert Ticket Message to KB - Snooze Ticket new - Multiple ticket forms - Satisfaction Surveys (CSAT) - Multilingual Help Desk - Agent Shifts - Auto-Merge Tickets - Ticket Approvals - Category-Based Email Support - Side Threads - Attachment File Storage - Recurring Tickets Customer Support Channels - Email - Live Chat - WhatsApp - Facebook - Instagram - Telegram - Voice / Call - SMS - LINE BoldDesk AI - Free AI Credits - AI Credits - Email AI Agent - AI Agents - AI Actions - Field prediction - Knowledge Sources - AI Copilot - Sentiment Analysis - AI Knowledge Base - Generative Replies - Thankyou Detector New - Ticket AI Agent New Live Chat & Instant Messaging - Web Widget - Web SDK - Unlimited Concurrent Chat - Unlimited Message - Unlimited Contacts - Workflow - Automated Chat Assignment - Chat SLA - Outbound Message NEW - Business Hour - Offline Message - Holiday List - Automated CSAT - Canned Response - In-App Notification - Mobile App - Multilanguage - Email Transcript - Widget Customization - Custom Branding - Conversation History - Viewed Pages History - Visitor Notes - Tags - Conversation Private Note - Chat Views - Chat Insights - Pre Chat Form - Conversation Timeout - Sticky Buttons in Chat - In-Chat FAQs - Inactivity Based Workflows - Multiple Conversation NEW Knowledge Base - Unlimited Articles - Public Knowledge Base - Internal or Private Knowledge Base - Article Sections (Hierarchy) - Article Comments - SEO for Knowledge Base - Link KB in Ticket - Article Advance Filter - Show Popular, Recent, Related Articles - Embeddable KB Widget - Full Screen Editor - Customer Portal - Print Article - Auto Suggest Articles - Article Reordering - Auto Save in Drafts - Article Insights - Clone Article - Share Article - Article Versioning & Restore - Article redirect support - Article Replicate - Article Expiration - Article Status Indicator - Import from Word Document - Approval Workflow Status - Article Feedback - Automatic Sitemap Generation - Automatic llms.txt Generation - Full TOC In KB NEW - Convert ticket response to article - Multilingual Knowledge Base - Article Template - Manage KB Tags - Bulk Edit - KB Export - Knowledge Base Specific to a Contact Group - Multibrand Knowledge Base - Estimate Read Time Workflow Automation - Automation Rules on Ticket Creation - Automation Rules on Ticket Updates - Conditional Ticket Fields - Time Based Automation - Ticket Macros - Round Robin Ticket Assignment - Load Based Ticket Assignment - SLA Management - Business Hours - SLA Reminder Notification - SLA Escalation Notification - Holidays List - Agent Skills & Assignment New Customization - Ticket Custom Fields - Ticket Form Fields - Ticket Fields Grouping - Field Dependencies - Field Display Condition - Agent Portal Customization - Customer Portal Customization - Custom Email Template - Custom Views - Custom Ticket Status - Custom Agent Roles - Custom Agent Status - Contact Custom Fields - Contact Group Custom Fields Activities/Task Management - Unlimited Activities - Activity Worklog - Clone Activity - Watchers - Email Delivery Status - Activity History - Custom Activity Type Customer Management - Unlimited Contacts - Unlimited Contact Group - Import Contacts - Import Contact Groups - Contact Activity History - Contact Group Activity History - Contact Impersonate - Export Contacts - Export Contact Groups - Contact Custom Fields - Merge Contact - Contact Group Custom Fields - Add Contacts to Multiple Contact Groups Help Desk - Rebranding - Multibrand with Custom SSL Certificate - Custom Emails (Email to Ticket) - Multibrand Help Desk - Multibrand Knowledge Base - Multibrand with Custom Domain Mapping Security - Single Sign-On (OAuth and OpenID) - Single Sign-On (JWT) - Two-Factor Authentication (2FA) - Social Login Integration - Advanced Password Polices - SOC 2 ® Type 2 certified - IP Range Restriction - Built-In SSL - Custom Domain Mapping - Custom Email Server - Digitally Signed Emails (DKIM) and DMARC - Email Spam Control - Roles and Permissions - Audit Logs - Data Redaction - HIPAA Compliance Dashboard & Reports - Support Monitoring Dashboard - Support Traffic Dashboard - SLA Dashboard - Work Log Report - Ticket Conversation Report - Ticket Metrics Report - KB Dashboard - Export Report - Agent/Group Performance Dashboard - Contact/Contact Group Performance Dashboard - CSAT Dashboard - AI Credit Usage Dashboard - AI Credits Consumption & Balance - AI Agent Performance Dashboard - AI Agent Report - AI Copilot Report - Custom Dashboards - Scheduled Report Developer Tools - Rest API Rate (Requests per Minute) - Webhooks - Mobile SDK for Helpdesk - Mobile SDK for Chat Third- Party Integrations - Zapier - Jira - Salesforce - HubSpot - Pipedrive - Microsoft Teams - Shopify - Google Drive - Microsoft OneDrive - Dropbox - Slack - WhatsApp - Facebook - Instagram - Telegram - Twilio - LINE - Twilio (Voice) - Gupshup for WhatsApp - PagerDuty - Stripe - WooCommerce - Custom Apps - Azure DevOps - Azure AD (Microsoft Entra ID) - Aircall - Ringover - Exotel (Ameyo) - Ozonetel - Asana - Calendly - BoldSign - Office 365 Calendar - MS Teams Meeting - Amazon CloudWatch New - Google Calendar New - Google Meet New - Make New BoldDesk Mobile App - BoldDesk for iOS - BoldDesk for Android Support - Knowledge Base - Email Support - Chat Support - Option to Choose your Data Center Location - Migration Assistance - Customer Success Manager Still evaluating help desk platforms? [Try BoldDesk free](https://app.bolddesk.com/signup?) [Schedule a demo](https://www.bolddesk.com/request-demo)