---
title: "How to Edit Confidential Information in a Ticket | BoldDesk"
description: "Yes, There is an option available to edit or delete updates, but an email alert will not be sent for any edit or delete."
url: "https://www.bolddesk.com/faq/i-have-updated-confidential-information-in-the-ticket-how-to-edit-the-message"
last_updated: 2026-07-17
---

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-   Category : [Tickets](https://www.bolddesk.com/faq/tickets)

# I have updated confidential information in the ticket, how to edit the message?

Yes, There is an option available to edit/delete updates, but an email alert will not be sent for any edit or delete made on the ticket message.

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