---
title: "How to upload files larger than 20 MB? | BoldDesk"
description: "Learn how to upload files larger than 20 MB in Bolddesk tickets and understand available options for sharing large attachments securely."
url: "https://www.bolddesk.com/faq/how-to-upload-files-larger-than-20-mb"
last_updated: 2026-03-11
---

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-   Category : [Tickets](https://www.bolddesk.com/faq/tickets)

# How to upload files larger than 20 MB?

BoldDesk supports uploading files up to **20 MB**. Since this is not a file-sharing app, the certain limit has been imposed and there is no option to increase this limit. To upload larger files, use the external file sharing apps such as Dropbox, OneDrive, Google Drive, etc., and insert links in updates.

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