---
title: "Add Customer Contacts for Ticket Email Alerts | BoldDesk"
description: "Learn how to add additional contacts or customers to a ticket in Bolddesk so they receive email alerts, notifications, and ticket updates."
url: "https://www.bolddesk.com/faq/how-to-add-additional-contact-customer-in-a-ticket-so-that-they-get-email-alerts"
last_updated: 2026-07-22
---

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-   Category : [Tickets](https://www.bolddesk.com/faq/tickets)

# How to Add Customer Contacts for Ticket Email Alerts

Use the CC field to add additional Customer Email IDs.

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