---
title: "Can we customize the email notification content? | BoldDesk"
description: "Yes, all email content in BoldDesk can be customized. navigate to Admin -> Email Notification -> Choose the appropriate email template and update the"
url: "https://www.bolddesk.com/faq/can-we-customize-the-email-notification-content"
last_updated: 2026-02-19
---

-   Back to [Email Based Ticketing](https://www.bolddesk.com/faq/email-based-ticketing) Categories

-   Category : [Email Based Ticketing](https://www.bolddesk.com/faq/email-based-ticketing)

# Can we customize the email notification content?

-   Yes, all email content in BoldDesk can be customized.
-   navigate to Admin -> Email Notification -> Choose the appropriate email template and update the content.
-   Please see this article for more information. [manage-and-personalise-email-notifications](https://support.bolddesk.com/kb/article/259/how-to-manage-and-personalize-email-notifications)

### Recent Posts

[Are private tickets visible to Contacts/Customers?](https://www.bolddesk.com/faq/are-private-tickets-visible-to-contacts-customers)

[What is BoldDesk?](https://www.bolddesk.com/faq/what-is-bolddesk)

[Can Custom Domain be mapped to Customer Portal?](https://www.bolddesk.com/faq/can-custom-domain-be-mapped-to-customer-portal)

[Can a not logged-in user view tickets?](https://www.bolddesk.com/faq/can-a-not-logged-in-user-view-tickets)

[Can I change the Resolution Due Date of a ticket?](https://www.bolddesk.com/faq/can-i-change-the-resolution-due-date-of-a-ticket)