---
title: "Can agents log time spent/worklog in ticket? | BoldDesk"
description: "Learn how agents can log time spent on tickets using worklogs in Bolddesk to track effort, productivity, performance, and billable hours."
url: "https://www.bolddesk.com/faq/can-agents-log-time-spent-worklog-in-ticket"
last_updated: 2026-03-12
---

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-   Category : [Tickets](https://www.bolddesk.com/faq/tickets)

# Can agents log time spent/worklog in ticket?

Yes, agents can use **Add Worklog** available on the ticket details page to log the time spent on a ticket.

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