---
title: "Can a not logged-in user view tickets? | BoldDesk"
description: "Find out whether users can view support tickets in Bolddesk without logging in and learn how customer access permissions are securely configured."
url: "https://www.bolddesk.com/faq/can-a-not-logged-in-user-view-tickets"
last_updated: 2026-03-12
---

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-   Category : [General](https://www.bolddesk.com/faq/general)

# Can a not logged-in user view tickets?

No, only logged-in users can view their tickets.

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