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How to Configure Support Email Channel

The default support email like support@subdomain.bolddesk.com is provided when you set up the BoldDesk account. For finding your instance default support email address refer to

How to Setup DKIM for BoldDesk

DKIM (Domain Keys Identified Mail) is an email authentication system that allows the recipient to confirm that an email was sent and approved by the

Email Whitelist and Blacklist

When handling emails, there are lots of opportunities for spam attackers to pollute your inbox, or in some cases, you may wish to allow only

How to Handle Suspended Email

For each incoming email of your support inbox, a new ticket will be created or reply will be added to the existing ticket. Spam detector

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