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Manually Verifying an Unverified Contact

Updated on : August 29, 2022

For manually checking the verification status, open a contact profile of the user and click Verify Manually. This option will not be visible if a contact is already verified, blocked, or deleted.

Verify Manually Option
Verify Manually Option

Alternatively, you can use the Verify Manually option in the Contact List view action menu.

Contact List View Action Menu
Contact List View Action Menu

After verifying the contact manually, history will be logged, and the tag will change to verified status.

Verification History Page
Verification History Page

Note: To perform this action, agent must have permission to Create or Edit Contact.

Create or Edit Contact Permission
Create or Edit Contact Permission



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