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separator-arrow-iconAdministration & Configuration

How to Reset or Change the Sequence Numbering of Tickets

Updated on : September 22, 2022

In certain cases, you may need to change ticket numbering to start from a higher number or delete tickets and restart them from 1.

For such requests please create a support request by dropping us an email at support@bolddesk.com from your account owner email ID, mentioning your Tenant URL and new sequence number for ticket.

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