Articles in this section
Category / Section

Cloning a Ticket

Published:

Agents can clone the tickets using the Clone Ticket option on the ticket details page. This option helps to duplicate a ticket quickly. Before cloning a ticket, properties can be changed if required.

Check out this video to learn how to clone a ticket.

Option for cloning a ticket can be found in Ticket Details page.

Clone a Ticket Page.png

Was this article useful?
Like
Dislike
Help us improve this page
Please provide feedback or comments
Comments (0)
Please sign in to leave a comment
Access denied
Access denied