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Cloning a Ticket

Updated on : July 22, 2022

Agents can clone the tickets using the Clone Ticket option on the ticket details page. This option helps to duplicate a ticket quickly. Before cloning a ticket, properties can be changed if required.

Check out this video to learn how to clone a ticket

Cloning a Ticket Video

Option for cloning a ticket can be found in Ticket Details page

Clone a Ticket Page
Clone a Ticket Page

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