Help Desk Software
Explore help desk features that make customer service easier.
Efficient, end-to-end ticketing system for your support team.
Knowledge Base Software
Self-service, central repository of information for your customers.
Automate repetitive tasks to save time.
Customize help desk software to tailor it to your business needs.
Fully customizable customer portal for your specific business needs.
Manage all your customer information in one place.
Measure and analyze metrics from your help desk deployment.
Easily integrate BoldDesk with your favorite applications and do more.
Flexible APIs and webhooks let you build exactly what you need.
Easy to use and feature rich help desk software for startup.
Affordable ticketing system that supports your company’s growth.
Help desk software with enterprise-grade features to provide enterprise support.
Shared Inbox Software
Multi Brand Help Desk
Internal Help Desk Software
Trouble Ticketing Software
Get fast and dedicated support.
Tutorials and how-to guides about using BoldDesk.
BoldDesk Rest APIs
Flexible APIs and webhooks to build exactly what you need.
Check out the latest features for the BoldDesk.
Commonly asked questions and answers in BoldDesk.
Product news, tips, and latest updates on customer service and more.
How to Videos
Visual content to easily learn how to use BoldDesk.
DocsEmail & Configuration
How To Restrict Unauthorized User Email To Ticket Creation
How to Configure Support Email Channel
How to Forward and Verify Emails in BoldDesk
How to Setup DKIM for BoldDesk
How to Use SPF Records to Improve Email Deliverability
How to Manage and Personalize Email Notifications
Email Whitelist and Blacklist
How to Handle Suspended Email
How to Change the Display Name of Your Email in Bold Desk
How to Use the Original Sender as Requester for Forwarded Email Tickets
Why I Did Not Receive My BoldDesk Email Notifications
Why My Emails are Not Converting into Tickets in BoldDesk
What are Reasons for Suspension of Email
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